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Trained driver’s physical attribute but not improvement

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Ben Trepess
1 year 246 days ago

What did you try to do?
My driver (Wolff) has 29 stamina and green BMI. I trained under the physical option to complete the 30th stamina point four it just ticked over with no improvement.

What happened instead?
Nothing, instead of showing the name of the attribute being levelled up, it just returned round past 100.

Did the problem happen while using wi-fi, mobile data, or both?
Wi-fi

Did the bug happen in the app, on PC, or both?
App

What is the model of your device?
Ipad

What is the operating system?
iOS

What is the version number of the operating system?
15.7.4

Can the bug be reproduced?
Can’t quickly check this as not enough health points to go round the 100 again

Additional comments:

I have the same problem (4)

White Noise
1 year 246 days ago

I had the same thing 2 days ago with no response…

Ben Trepess
1 year 235 days ago

10 days on without response… Just had the same issue arise with my other driver ‘T Thomas’ with a mental attribute. Bar ticked round past the 100 but without improving any of the mental attributes. Would appreciate some acknowledgement and an update on how this is being addressed - it’s clearly not a just me seeing this happen looking at the comments and other forum posts. Thank you

White Noise
1 year 235 days ago

Same on my post, still due +3 attributes…

Community Manager
1 year 235 days ago

Hey managers,

I am very sorry, it seems that this topic has escaped our attention and we have not seen it. I've already reported it to Jack, I'm keeping the topic open to update you on it.

Once the bug is fixed we can find a way to make up for the inconvenience caused by this bug. Thank you.

CEO & CTO
1 year 235 days ago

Hi, I'm going to run some tests on this now and see if I can figure out what's going on. I didn't realise this was an issue, though I discovered José tried to raise your thread with me, I missed that.

What I suspect is going on is that it's selecting a trait to train which is already in an optimal state and then this results in it not allocating a point to a skill which could be trained instead. The code behind training is not as simple or straightforward as what we see on the front-end. I'll see if I can debug why it happens and then work around whatever that is.

White Noise
1 year 235 days ago

Jack

Hi, I'm going to run some tests on this now and see if I can figure out what's going on. I didn't realise this was an issue, though I discovered José tried to raise your thread with me, I missed that.

What I suspect is going on is that it's selecting a trait to train which is already in an optimal state and then this results in it not allocating a point to a skill which could be trained instead. The code behind training is not as simple or straightforward as what we see on the front-end. I'll see if I can debug why it happens and then work around whatever that is.

Just to give you an idea of what happened (10 ish days ago). I bought a driver heal for 10 tokens, trained my driver down on 10x and it gave me + 3 stamina (When it was at 19). I then bought heal for 9 tokens and trained all the way down, the bar ticked over but I gained nothing from it. Stamina was NOT maxed and BMI was green, training was set to physical but even if it wasn't, I should have gained some other attributes. Thanks for looking into it!

Ben Trepess
1 year 235 days ago

Thank you both for picking this up. Just for clarity, both times, I had specified which type of training I wanted. 1st time was specifically for physical with stamina on 29 (at the time, now at 30) for Wolff. 2nd time, today on Mental specific training with plenty of traits available to train here for driver Thomas. I never leave it set on ‘all’ as I’ll train my drivers in specific order of the three trait types.

CJ McCormack
1 year 235 days ago (Last edited by CJ McCormack 1 year 235 days ago)

Jack, for info if this helps in any way - I had the opposite happen when training.
My driver BMI was already green, so I was expecting a +1Stamina to follow on my next training completion, however it was actually another -1Weight.

Reported here

CEO & CTO
1 year 235 days ago

I got diverted by having to post the blog, I will resume looking in to this shortly.

CEO & CTO
1 year 235 days ago

I think I figured out what this was, in the end. I've applied a hotfix, hopefully we don't get any more reports.

Basically, there is a random toggle between training stamina vs weight, and it looks like it was possible for it to try to train weight / BMI when it was already ideal, which would result in nothing happening, even when stamina could have been trained instead. Now it will check if BMI is ideal up front and if it is then it will try to train stamina. Of course, this is what it was supposed to be doing already, but as I read the code it didn't appear to be the case, which explains your report.

Unfortunately, I have an early start tomorrow and haven't got more time to run tests, but it worked as intended on the drivers I tried just now.

White Noise
1 year 234 days ago

Jack

I think I figured out what this was, in the end. I've applied a hotfix, hopefully we don't get any more reports.

Basically, there is a random toggle between training stamina vs weight, and it looks like it was possible for it to try to train weight / BMI when it was already ideal, which would result in nothing happening, even when stamina could have been trained instead. Now it will check if BMI is ideal up front and if it is then it will try to train stamina. Of course, this is what it was supposed to be doing already, but as I read the code it didn't appear to be the case, which explains your report.

Unfortunately, I have an early start tomorrow and haven't got more time to run tests, but it worked as intended on the drivers I tried just now.

Would this still be the case if the driver is trained and completes the progress bar 3 times or should it theoretically have picked stamina at least once?

Barna Fodor
1 year 234 days ago

Mivel próbálkoztál?
Train my drivers

Helyette mi történt?
One of them didn't get any "developing point", the another gained an attribute level, but nothing changed, it is set to physical and the fitness is only 29, so it could still develop (I think it happened already a few days ago as well)

Wifi, mobilinternet vagy mindkettő használatakor jelentkezett a hiba?
Wi-fi

Alkalmazáson, PC-n vagy mindkettőn jelentkezett a hiba?
App

Milyen típusú a készüléked?
Redmi 8

Milyen az operációs rendszer?
Android

Milyen verziószámú az operációs rendszer?
10

Megismételhető a hiba?
I don't know

További hozzászólások:

CEO & CTO
1 year 231 days ago

White

Jack

I think I figured out what this was, in the end. I've applied a hotfix, hopefully we don't get any more reports.

Basically, there is a random toggle between training stamina vs weight, and it looks like it was possible for it to try to train weight / BMI when it was already ideal, which would result in nothing happening, even when stamina could have been trained instead. Now it will check if BMI is ideal up front and if it is then it will try to train stamina. Of course, this is what it was supposed to be doing already, but as I read the code it didn't appear to be the case, which explains your report.

Unfortunately, I have an early start tomorrow and haven't got more time to run tests, but it worked as intended on the drivers I tried just now.

Would this still be the case if the driver is trained and completes the progress bar 3 times or should it theoretically have picked stamina at least once?

It would have been possible to happen multiple times in a row, basically 50/50 chance.

White Noise
1 year 224 days ago

Any update?

Mad Dog
1 year 222 days ago

I too have had this problem today. I used up 20 coins to heal and then nothing in training moved up either time. I did notice that I was maxed out on physical after I tried to train and used up coins.

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