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Forums > Global Forums (English) > Help & Support

Solved
ERS problems

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Barna Fodor medal 5007
1 year 206 days ago
Mivel próbálkoztál?
I tried to use my ERS in multiple laps

Helyette mi történt?
In some of laps it didn't work, and in an another it stayed switched on

Wifi, mobilinternet vagy mindkettő használatakor jelentkezett a hiba?
Mobile data

Alkalmazáson, PC-n vagy mindkettőn jelentkezett a hiba?
App

Milyen típusú a készüléked?
Redmi 8

Milyen az operációs rendszer?
Android

Milyen verziószámú az operációs rendszer?
10

Megismételhető a hiba?
I don't know

További hozzászólások:
It's very fustrating, I lost important positions
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José Trujillo medal 6083 Community Manager
1 year 206 days ago
Hey Barna,

This is clearly a desync between client and server. This can happen when your network has lag spikes which sometimes happens in domestic networks, it isn’t about the speed.

Next time you find this issue my advice is to reload the viewer or even relaunch the app.
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