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Forums > Global Forums (English) > Bugs

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Bug Buying driver

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El Profesor Nuñez medal 5836
1 year 217 days ago
¿Qué has intentado hacer?
I tried to buy a pilot in quick buy for 9 tokens,

¿Qué es lo que ocurrió?
I did, but the game didn't give me the pilot. And in my account they took the 9 tokens.

¿El problema ocurrió mientras usaba wi-fi, datos móviles o ambos?
Both

¿El error se produjo en la app, en PC o en ambos?
PC

¿Qué sistema operativo posee su PC?
W10 X64

¿En qué navegador ha experimentado el problema?
Chrome

¿Se puede reproducir el error?
i dont know

Comentarios adicionales:
Please, I want the driver that I buy. I don't want the 9 tokens, I want the pilot please.

Pilot: https://igpmanager.com/app/d=driver&id=12539677
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Falcont Falcont medal 5001
1 year 217 days ago
Same thing happened to me, wasted 3 tokens on 2 different drivers for nothing
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Kevin Bissell medal 5000 Super Mod
1 year 216 days ago
I have flagged the original post for support to review.
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Kevin Bissell medal 5000 Super Mod
1 year 216 days ago
Falcont
Same thing happened to me, wasted 3 tokens on 2 different drivers for nothing

Please can you elaborate. You can't "Buy Now" for 3 tokens. Did you place a bid during an auction and when did this happen?
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Falcont Falcont medal 5001
1 year 216 days ago
Yes I did
Sorry for the misunderstanding
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Kevin Bissell medal 5000 Super Mod
1 year 216 days ago

Falcont
Yes I did
Sorry for the misunderstanding

In which case, please create a new bug report giving as much detail as possible such as to the dates the incidents happened, how many tokens you lost on each occasion and whether you were using a mobile app or a browser.

Thank you.
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Ovih Sapiens medal 5155 SUPPORT AGENT
1 year 215 days ago
Hello Profesor,

I've refunded the tokens. I'm sorry for any problems this may have caused.
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El Profesor Nuñez medal 5836
1 year 215 days ago

Ovih
Hello Profesor,

I've refunded the tokens. I'm sorry for any problems this may have caused.



Great!


Thx ovih!
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Falcont Falcont medal 5001
1 year 215 days ago
It seemed like a one day incident to me because now everything is working. I also managed to get the driver i wanted so its not that big of a deal now. 
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