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Cant go in to race??

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medal 6139
4 years 66 days ago
what browser are you using?
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medal 6139
4 years 66 days ago
If you have not downloaded the patch, do so by downloading it from this link:
http://igpmanager.com/play/?url=forum-thread/5336
Once you have downloaded it you need to make sure firefox is not blocking any plugins...
this should fix your problems!
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medal 6139
4 years 66 days ago
Also remember to instal that Java plugin
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medal 5164 FOUNDER & WEB DEV
4 years 66 days ago
It must also be the 32-bit version of Firefox.

The new iGP will resolve these issues completely, but it is still several weeks away.
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medal 6139
4 years 65 days ago (edited 4 years 65 days ago)
what do you mean "the patcher is not working"?
Do you mean it will not open or it opens, you did all the steps but the race still doesn't  work

Did you also remember to make sure no plugins are blocked because this is important.
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medal 6139
4 years 64 days ago
By that do you mean the zip file or the actual patch?
Because the Patch should open just by double clicking it
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medal 6139
4 years 64 days ago
Do you use winzip to open it?
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medal 5699
4 years 64 days ago
Forget about the Patch and do it yourself manually in the Java Control Panel in the Security tab, Sites http://race.igpmanager.com and http://www.igpmanager.com can be added to the Exception Site List.
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medal 5699
4 years 64 days ago (edited 4 years 64 days ago)
That's the way it is, once you get the security prompts, accept and run the two of them and Java will run.
If you are not seeing the prompts hit restore prompts in java.




If you see this wee red box in the browser. Click on it and select allow now or allow and remember. To enable the Java plugin in the browser.


If it still don't work after all that then I suggest you get a mate to call around and do it for you or just wait for the new iGP
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medal 5699
4 years 63 days ago (edited 4 years 63 days ago)
Use the restore security prompts in java. You have the latest java installed Update 101?
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medal 5511 HEAD OF SUPPORT
4 years 63 days ago
Benjamin, have you tried uninstalling Java and reinstalling it again?

If not, try that. Then, add the iGP domain names to the Exception Site List again.
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medal 5699
4 years 63 days ago
Spectating race once your white screen comes up press Ctrl+F5

If that doesn't work go to History Ctrl+H
Type igpmanager.com in the history search box
Right click on anything in the list and select forget about this site

Now login and try view a race again
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medal 5699
4 years 62 days ago
Good to hear.
I can go back into hiding
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medal 5511 HEAD OF SUPPORT
4 years 62 days ago
Well ain't that a pain in the ass....I am wondering what the issue is.
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medal 5699
4 years 62 days ago
Clean your history and it will work by the sounds of it.

I'm guessing you clicked the box at the bottom of the security prompt at one time.

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medal 5350
4 years 56 days ago
it could be worse the new game beta live race dont work at all lol
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