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Forums > Global Forums (English) > Help & Support

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Account got renewed

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Brandon Williams 5000
8 years 222 days ago
My account got renewed for the 2D viewer but that is free now is there anyway I can get a refund?
John Doe 5003
8 years 222 days ago
the same, I have already asked me and the abo been finished with it?
Alex Snead 5000
8 years 222 days ago
You get your moneys worth in tokens
Brandon Williams 5000
8 years 222 days ago
Alex
You get your moneys worth in tokens


I don't want tokens... and I can't find where to cancel auto renew
Jack Basford 5122 CEO & CTO
8 years 222 days ago
I'm working on awarding tokens for subscriptions today to the terms outlined in my prior blog on the subject.

For those who want to cancel anyway, here is a guide to cancel any recurring payment profiles in PayPal:
https://www.paypal.com/selfhelp/article/FAQ2058
Brandon Williams 5000
8 years 221 days ago
Jack
I'm working on awarding tokens for subscriptions today to the terms outlined in my prior blog on the subject.

For those who want to cancel anyway, here is a guide to cancel any recurring payment profiles in PayPal:
https://www.paypal.com/selfhelp/article/FAQ2058


I followed the link and instructions but according to paypal I don't have any 'preapproved payments'.
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