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Joining the race

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medal 5000
1 year 115 days ago
Что Вы пытались сделать?
Races in my league are at 20:00 Moscow time. For the last week I have been trying to join these online races

Что случилось вместо этого?
The download of track resources (game resources) does not start, and the game jumps to the main screen. This happens both in league heats and in individual races.

Возникла ли проблема при использовании Wi-Fi, мобильных данных или их обоих?
Both

Баг произошел в приложении на смартфоне, в браузере на ПК или везде?
App

Какая модель вашего устройства?
Poco M3 Pro

Какая операционная система?
Android

Какой номер версии операционной системы?
Android 13, MIUI 14 latest global version on 07/30/2023

Может ли баг быть воспроизведен?
Bug can be reproduced

Дополнительные комментарии:
The bug has been happening for the last week and is spreading to all my accounts
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medal 6083 Community Manager
1 year 110 days ago
Hey,

I would like to explain why, as a Russian player, you are unable to connect to our game using our server provider, Amazon Web Services.

Due to the current sanctions imposed by the Russian regime, certain restrictions have been placed on companies like Amazon. These sanctions limit the ability of Amazon Web Services to provide services to individuals or organizations within Russia. As a result, we are unable to offer game connectivity to players in Russia through Amazon Web Services (including VPN in certain cases)

We understand that this situation is unfortunate and may be disappointing for you as a player. However, it is beyond our control, and we apologize for any inconvenience caused. We encourage you to stay updated on any changes to the sanctions or seek alternative solutions that may allow you to access the game. Thank you for your understanding.

It is not a bug so I move the topic.
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