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Forums > Global Forums (English) > Bugs

Solved
Promotion

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Fehmic Lakret medal 4951
1 year 102 days ago
What did you try to do?
Promote to Elite

What happened instead?
In my league rules top 4 advances yet I win the pro league but the 4th place promote to Elite please help me understand it

Did the problem happen while using wi-fi, mobile data, or both?
Both

Did the bug happen in the app, on PC, or both?
PC

What operating system is your PC?
Wins 10

Which browser did you experience the problem in?
Opera

Can the bug be reproduced?
I don't know

Additional comments:
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Ovih Sapiens medal 5304 SUPPORT AGENT
1 year 102 days ago
Hello Fehmic,

I'm sorry for the problem you have had. I've promoted the affected players to the Elite tier. My apologies for any inconvenience caused!
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Fehmic Lakret medal 4951
1 year 102 days ago
Yeah thank you no problem but doesn't mean that now I have 2 champs in stats and DC achievements? Cause I don't and thanks you are very helpful 
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Ovih Sapiens medal 5304 SUPPORT AGENT
1 year 102 days ago
Hello Fehmic,

You mean the championship hasn't been added to your stats? If so, confirm it to me and I'll add it manually.
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Fehmic Lakret medal 4951
1 year 102 days ago
Yes it hasn't been added to my stats and my driver stats but more importantly I just found out a huge problem where my Design points were affected by staying in pro yes I am in elite now thanks to you but my design points are based to pro levels not only me but those affected players (most of my DS point are 16 where my other friend who got promoted auto have 27 with my staff are better in stars) I wish I could make it short.
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Kevin Bissell medal 5000 Super Mod
1 year 102 days ago
Fehmic
Yes it hasn't been added to my stats and my driver stats but more importantly I just found out a huge problem where my Design points were affected by staying in pro yes I am in elite now thanks to you but my design points are based to pro levels not only me but those affected players (most of my DS point are 16 where my other friend who got promoted auto have 27 with my staff are better in stars) I wish I could make it short.

You can fix this yourself by briefly joining any other random league and then re-joining the league you are currently in.
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Fehmic Lakret medal 4951
1 year 102 days ago
thank you good news so now the only problem is a championship hasn't been added to my stats and my driver stats.
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Ovih Sapiens medal 5304 SUPPORT AGENT
1 year 101 days ago
Hello Fehmic,

The championships have already been added to your profile.
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