ios-personmd-notifications md-help-circle

Profile

  • Guest
    medal 0
  • Posts: 21
  • Post Likes: 3765

Notifications

  • No Unread Notifications

Solved
My new CD is not showing in my list

ios-checkmark-circle
This thread is closed because it is solved.
angle-double-left ios-arrow-back 1 ios-arrow-forward angle-double-right
md-lock This topic has been closed by the moderator
medal 5181
1 year 96 days ago
What did you try to do?
https://prnt.sc/A2NQcMoHAnD5
https://prnt.sc/P7nwQXVa3zMK

What happened instead?
I can't select my CD from the list and it is not displayed at the bottom of my staff page

Did the problem happen while using wi-fi, mobile data, or both?
Both

Did the bug happen in the app, on PC, or both?
App

What is the model of your device?
Samsung tablet on Internet browser
Samsung s10 plus on the app

What is the operating system?
Android

What is the version number of the operating system?
12 on s10 plus

Can the bug be reproduced?
It is as the screenshots

Additional comments:
md-quotelink
medal 5000 Super Mod
1 year 95 days ago
I will escalate this to Devs.
It might be worth first clearing cache as this sometimes resolves display issues.
md-quotelink
medal 5181
1 year 93 days ago
I've cleared the cache and it's still the same
md-quotelink
medal 5304 SUPPORT AGENT
1 year 93 days ago
Hello Mr Chaz I,

I apologize for the delay. This is something a developer needs to fix. Soon it will be fixed.
md-quotelink
medal 5181
1 year 89 days ago
I'm still looking forward to it being resolved 
md-quotelink
medal 5304 SUPPORT AGENT
1 year 89 days ago
Hello Mr Chaz I,

I know, we haven't forgotten. My apologies. 
md-quotelink
medal 5181
1 year 89 days ago
I just bought another CD to see if it sorted itself out but it didn't, but it said I had the max cd's so it recognised I have that CD.
md-quotelink
medal 5304 SUPPORT AGENT
1 year 89 days ago
Hello Mr Chaz I,

It's a problem that has to be fixed by a dev.
md-quotelink
medal 5181
1 year 88 days ago
My CD as gone, I would like it back so I can use it
md-quotelink
medal 5304 SUPPORT AGENT
1 year 88 days ago
Hello Mr Chaz I,

The CD is back to your account. 
md-quotelink
medal 5181
1 year 88 days ago
Thanks for sorting it out
md-quotelink
md-lock This topic has been closed by the moderator
angle-double-left ios-arrow-back 1 ios-arrow-forward angle-double-right

You must be logged in to post a reply.