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Forums > Global Forums (English) > Bugs

Unresolved
Strategy

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Damian B medal 5000
158 days ago
What did you try to do?
Set a normal strategy

What happened instead?
I got disqualified because my strategy got changed to 4 tyres of the same compound

Did the problem happen while using wi-fi, mobile data, or both?
Wi-fi

Did the bug happen in the app, on PC, or both?
App

What is the model of your device?
iPhone 13

What is the operating system?
iOS

What is the version number of the operating system?
Ios 16

Can the bug be reproduced?
I've seen more people with this issue

Additional comments:
md-quotelink
Red Craigie medal 5250 Super Mod
158 days ago
Hi Damian

Could you tell me a little bit about the  race where this happened.

What was the weather like around qualifying and on the grid?

Did you have advanced strategy set? And what strategy do you believe you had set originally. I will try to look into things for you.
md-quotelink
Damian B medal 5000
157 days ago

Red
Hi Damian

Could you tell me a little bit about the  race where this happened.

What was the weather like around qualifying and on the grid?

Did you have advanced strategy set? And what strategy do you believe you had set originally. I will try to look into things for you.



This happened on spa (belgium) the race was dry and I had set a S-M-M-H-S strategy. And after the race I found out I got disqualified because it got changed to a M-M-M-M in the end.
md-quotelink
Red Craigie medal 5250 Super Mod
157 days ago
Very strange, I'm not aware of any known bugs that can cause this, and there isn't really enough information for me to determine anything based on what you are saying.

The strategy you ran of M-M-M-M is not a default strategy, it could only be set by a player.

Looking at the other players who were disqualified in the same race. They never set a strategy, the default would be M-M-M-S, but due to the default fuel loads, they never got to the point where they used S tyres, so not the same case as yours.

What I suggest for now is, clear cache from within your IOS app and keep an eye out for this happening again. after you have saved your strategy, if you change anything. Just check back to your strategy and make sure its ok.

If it isn't please report it here straight away and I can have a go at replicating the problem.
md-quotelink
Damian Baak medal 5093
157 days ago

Red
Very strange, I'm not aware of any known bugs that can cause this, and there isn't really enough information for me to determine anything based on what you are saying.

The strategy you ran of M-M-M-M is not a default strategy, it could only be set by a player.

Looking at the other players who were disqualified in the same race. They never set a strategy, the default would be M-M-M-S, but due to the default fuel loads, they never got to the point where they used S tyres, so not the same case as yours.

What I suggest for now is, clear cache from within your IOS app and keep an eye out for this happening again. after you have saved your strategy, if you change anything. Just check back to your strategy and make sure its ok.

If it isn't please report it here straight away and I can have a go at replicating the problem.



That's fine. I'll double check from now on and if it happens again I'll report it here.

Thanks 
md-quotelink
md-send
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