Jason Arriola medal 5004 1 year 17 days ago (Last edited by
Jason Arriola 1 year 17 days ago)
What did you try to do?
I tried to set up my car for the next race (Austria) my first driver ride height/wing level/suspension was supposed to be 7/4/firm but it’s not letting me save it. Nor will it save my pit strategy
What happened instead?
It’s not saving at all. I’ll click save and it’ll just default back to 25/25/neutral.
Did the problem happen while using wi-fi, mobile data, or both?
Both
Did the bug happen in the app, on PC, or both?
App. It works fine on PC thank goodness
What is the model of your device?
iPhone 11
What is the operating system?
iOS
What is the version number of the operating system?
16.6
Can the bug be reproduced?
Yes it can be reproduced I’ve tried multiple times
Additional comments:
Nine Lives medal 5003 1 year 17 days ago
Also happened to me on PC. Eventually it saved but almost didn't notice before the race
José Trujillo medal 5542 
Community Manager 1 year 17 days ago
Hey managers,
Please ensure you clear your app cache if you experience any issues. This can be done either in 'Settings' in the app or by doing a CTRL+F5 refresh on browsers.
Carl Brain medal 5000 1 year 14 days ago
I have this 3 times over the last week , set up my car 1 hour before race then when I come back just before the race all of my setup has rest once I get on the grid and this is on iPhone , never had a problem until this update
Jack Basford medal 5549 CEO & CTO 1 year 13 days ago
This has just been fixed but will require a cache clear to get the latest code. Thanks for the report.
