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Forums > Global Forums (English) > Bugs

Solved
Bug shop

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John Doe medal 5201
308 days ago
¿Qué has intentado hacer?
Buy special offer, driver lvl30 epic and 15M

¿Qué es lo que ocurrió?
I still haven't received what I bought

¿El problema ocurrió mientras usaba wi-fi, datos móviles o ambos?
Mobile data

¿El error se produjo en la app, en PC o en ambos?
App

¿Cuál es el modelo de su dispositivo?
Motorola G8 Power Lite

¿Qué sistema operativo posee?
Android

¿Cuál es el número de versión del sistema operativo?
10

¿Se puede reproducir el error?
No

Comentarios adicionales:
Hello, good afternoon or evening or day, today I made a purchase in the special offer that consisted of an epic pilot level 30 and 15M, I made the payment through OXXOpay and it is time that I still h
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Ovih Sapiens medal 5304 SUPPORT AGENT
308 days ago
Hello Angelo,

I'm sorry to hear about the problem you've had. Please could you contact me privately? You can do so via ticket or our email support@igpgames.com.

I need you to attach a screenshot of the receipt of the purchase by one of those ways I have provided you.
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