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Error purchasing with tokens

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This thread is closed because it is solved.

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Ҝ丨爪 Jㄖ几Ꮆ ㄩ几
314 days ago

What did you try to do?
Try to buy 5 engines in daily deal

What happened instead?
Pop up says I don't have enough tokens.
I definitely have more than 4 tokens

Did the problem happen while using wi-fi, mobile data, or both?
Both

Did the bug happen in the app, on PC, or both?
App

What is the model of your device?
S20

What is the operating system?
Android

What is the version number of the operating system?
13

Can the bug be reproduced?
Yes. Cleared cache, closed app and no difference.

Additional comments:

I have the same problem (1)

Kevin Bissell Super Mod
314 days ago

Flagged for Support to review.

SUPPORT AGENT
314 days ago

Hello,

According to your account details, you bought the engines successfully. Can you confirm this?

Ҝ丨爪 Jㄖ几Ꮆ ㄩ几
314 days ago

Hi Ovih,
No I don't have 5 more engines than before yesterday

SUPPORT AGENT
313 days ago

Hello,

Got it. I've added five engines to your account. Everything should be fine now.

Ҝ丨爪 Jㄖ几Ꮆ ㄩ几
313 days ago

Thanks for your help

md-lock This topic has been closed by the moderator

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