kris janssens medal 5000 8 years 97 days ago
Can somebody tell me why my sponsor tab in finances is blank? It shows a number2 in the top corner, but there's nothing elde to see in this tab
Jack Basford medal 5549 
CEO & CTO 8 years 97 days ago
Hi Kris, when you are on the sponsors tab of the finances page, click the red "Sign" button to sign a sponsor. The notification icon is trying to tell you that you have 2 things to address with sponsors, in your case this is that you have 2 empty sponsor slots.
kris janssens medal 5000 8 years 96 days ago (edited 8 years 96 days ago)
Hi Jack, The problem is that there is no red "sign" button on my sponsor page. The page is complete blank, no buttons or anything else on the to click on, Btw i'm using google chrome browser.
Oh it shows up with mozilla but not with google
Jack Basford medal 5549 CEO & CTO 8 years 96 days ago (edited 8 years 96 days ago)
I logged in on your account and it was working fine for me. If it wasn't showing up in chrome for any reason then try clearing the cache if it ever happens again. Google Chrome caches things quite aggressively, so it's the only thing I can think of. It could be that Chrome had cached a file which was out of date and causing the page to break for some reason.
There's whole game (except the livery builder) should work in all modern browsers. There's no need to use a specific browser except for the livery builder, which we hope to rebuild in WebGL and bring suppor to all browsers as well.
kris janssens medal 5000 8 years 96 days ago
Hi Jack. I Just cleared my Cache, history, and even went into my google activity, where i deleted everything. But it's still not showing up.
Jack Basford medal 5549 CEO & CTO 8 years 96 days ago
Thanks for the info, I will check shortly on Chrome.
Jack Basford medal 5549 CEO & CTO 8 years 96 days ago
I just logged in as you using Chrome and the page is fine here. Which version of Chrome are you using?
kris janssens medal 5000 8 years 95 days ago
I'm using chrome Version 53.0.2785.116 m. and it's up to date
Jack Basford medal 5549 CEO & CTO 8 years 95 days ago
Could you take a screenshot for me so I know exactly what you are seeing?
kris janssens medal 5000 8 years 95 days ago
here's a screen shot of the tab
http://imgur.com/5KagAZK
Jack Basford medal 5549 CEO & CTO 8 years 95 days ago
Wow, okay. If you press CTRL+SHIFT+I to bring up the console, are there any errors when you load this page?
kris janssens medal 5000 8 years 95 days ago
I got a few that are crossed out : background, font-family, webkid highlight, and "user select" id crossed out and give an error as "unknown property name"
There's also a margin and color crossed out
background: #2b3033;
font-family: "Roboto", "Open Sans", "Helvetica Neue", Helvetica, Arial, sans-serif;
font-size: 16px;
line-height: 1.5;
-webkit-user-select: none;
-khtml-user-select: none;
-moz-user-select: none;
-ms-user-select: none;
user-select: none;
cursor: default;
-ms-touch-action: manipulation;
touch-action: manipulation;
-webkit-tap-highlight-color: rgba(0,0,0,0);
-webkit-tap-highlight-color: transparent;
Jack Basford medal 5549 CEO & CTO 8 years 95 days ago
This is just CSS, not really what I was looking for. I hope someone else can reproduce this because I haven't been able to. I tried using Chrome as your team but it's all there for me.
James Greer medal 5000 8 years 95 days ago
You have cleared the Cache and it had no change then try this:
Chrome Cleanup Tool
https://www.google.com/chrome/cleanup-tool/#dialog-content
There could be unwanted programs on your computer getting in the way of the webpage opening correctly. The Chrome Cleanup Tool will help you find and remove these unwanted programs.
kris janssens medal 5000 8 years 95 days ago
thx James , Chrome cleanup tool didn't find anything, but after the cleanup it asked me to reset chrome, and now it's working perfectly.
kris janssens medal 5000 8 years 93 days ago
Hi James and jack, found out what the issue was, It's AdBlocker that causes it . I had to disable the filtering in it, I figured it out because i had the same problem again after reinstalling AdBlocker.
Jack Basford medal 5549 CEO & CTO 8 years 93 days ago
It must be detecting the word "Sponsors" and blocking it, lol.
Guest