Solved

Payed for 180 tokens with paypal. Didnt get them!!

Hi Sander, Could I have the PayPal transaction ID? Thanks

I almost called this before even seeing it, and it is exactly what I expected it would be.

You have made an eCheque payment, which means you haven't actually sent any payment yet. Here's the current status:

Status: Unprocessed (Expected Clearing Date: 20 Sep 2016)
Payment Type: eCheque

Once your payment is processed, it will award the Tokens. The eCheque payment is pending withdrawal from your bank, and the delay is due to PayPal contacting your bank to withdraw the money. It's called an eCheque because it acts like an old-fashioned cheque and takes time to clear. This usually takes 3-5 working days IIRC.

Sometimes I wish PayPal would make this clearer to people, as we get complaints every few weeks about things like this which are just 100% PayPal's responsibility to explain to you and show you in their interface. It's not something we can display or control externally. We only act when we receive the payment.

Hi Sander,
This is still because of PayPal, not igpmanager.com. Below is the official status on PayPal.com. It's literally instructing us "Don't send yet" (as in don't send the item, because it hasn't been paid for):



The entire situation is the responsibility of PayPal at this stage. They are processing your payment, and any delays or issues at this stage relate solely to PayPal. Our website will only be notified (and award the tokens) when PayPal recognises the payment and that it has been sent.