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Forums > Global Forums (English) > Help & Support

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Promotion request

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Nelku Bobri medal 5432
217 days ago
Hi, kindly asking if a lvl20 team manager (Lois Gomez) that has been in the Pro tier for a few season now. I would like to promote him up to elite as his team lvl is to high for the Pro tier and we don't have enough teams to have promotion activated.
League Id is - 769441
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Frank Thomas medal 4985 Moderator
216 days ago
Normally Support only promotes teams to rectify the results of game glitches, but maybe the level and thus performance gap  warrants an exception. So I flag the thread for Support so they can decide this case.
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José Trujillo medal 5542 Community Manager
216 days ago
Hey Nelku,

This should be done now.
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Nelku Bobri medal 5432
216 days ago
Thankyou. Very much appreciated. 
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