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Forums > Global Forums (English) > Help & Support

Solved
No prize money paid after winning the race

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jacob hassan medal 5008
165 days ago
What did you try to do?
Noticed nothing was paid after Winning the Monaco grad prix on the 10 Jun

What happened instead?
No prize money paid

Did the problem happen while using wi-fi, mobile data, or both?
Wi-fi

Did the bug happen in the app, on PC, or both?
App

What is the model of your device?
Ipad

What is the operating system?
iOS

What is the version number of the operating system?
IIOS 17.5.1

Can the bug be reproduced?
NA

Additional comments:
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Kevin Bissell medal 5000 Super Mod
165 days ago
Escalated for support to review.
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Ovih Sapiens medal 5304 SUPPORT AGENT
165 days ago
Hello Jacob,

Your team currently has no sponsors. That's why you don't receive any money after the races.
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