Felipe Gomes medal 5000 1 year 5 days ago
Hello friends, I have a problem with this account, there is someone other than me using the account, taking pilots from headquarters and sending them to other accounts, I have already changed the login password and nothing, please help me, it will end
Kevin Bissell medal 5011 Super Mod 1 year 5 days ago
Escalated for support to review.
José Trujillo medal 5059 
Community Manager 1 year 5 days ago
Hey Felipe,
Do you’ve a Facebook account linked to this account? If you change your password all the sessions are closed automatically.
Do you’ve a link to any of these drivers?
Are you sure you’re contacting us from the right account? Last time this account did promote a driver from the youth academy it was late March.
Felipe Gomes medal 5000 1 year 4 days ago (Last edited by
Felipe Gomes 1 year 4 days ago)
I have other accounts, including one on Facebook, but not linked to this one, the pilot who was at headquarters was removed from my account and a new one was hired through the transfer, they are doing setup Without me, they are using my thirst points, without me, I left the account unused to see, and it's still the same thing, every day they set up and configure the car without me
Link to a pilot that was removed from headquarters without me and sold without me: https://igpmanager.com/app/d=driver&id=14273571
https://igpmanager.com/app/d=driver&id=14234908
I believe this profile is accessing my account, two pilot transactions were made between these accounts https://igpmanager.com/app/d=profile&manager=1895657
José Trujillo medal 5059 Community Manager 1 year 4 days ago
Hey Felipe,
Could you change your login details please? It seems that either your mail or password are unsafe.
Felipe Gomes medal 5000 1 year 4 days ago
ANDI've done this several times and the same problem repeats itself, the email is mine and it still continues
Okay, I changed the password
Ovih Sapiens medal 5007 SUPPORT AGENT 1 year 4 days ago
Hello Felipe,
Could you tell me when was the last time "someone" got a driver from your academy? According to the data I see, it was months ago.
Felipe Gomes medal 5000 1 year 4 days ago
No I don't remember my friend, these last pilots were actually a few months old, one more was removed after being trained, and they put one of the transfers in place, this wasn't the first time I waited a little longer to make sure it wasn't a game error or punishment, but I don't think it is.
Ovih Sapiens medal 5007 SUPPORT AGENT 1 year 4 days ago
Hello Felipe,
To be honest, I don't think anyone is logging into your account if you have changed your password. Give it some time and it probably won't happen again.
Felipe Gomes medal 5000 1 year 4 days ago
MI changed my password and email, if that doesn't help, I'll have the account deleted.
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