Felipe Gomes medal 5281 162 days ago
Hello friends, I have a problem with this account, there is someone other than me using the account, taking pilots from headquarters and sending them to other accounts, I have already changed the login password and nothing, please help me, it will end
Kevin Bissell medal 5000 Super Mod 162 days ago
Escalated for support to review.
José Trujillo medal 6083 
Community Manager 162 days ago
Hey Felipe,
Do you’ve a Facebook account linked to this account? If you change your password all the sessions are closed automatically.
Do you’ve a link to any of these drivers?
Are you sure you’re contacting us from the right account? Last time this account did promote a driver from the youth academy it was late March.
Felipe Gomes medal 5281 162 days ago (Last edited by
Felipe Gomes 162 days ago)
I have other accounts, including one on Facebook, but not linked to this one, the pilot who was at headquarters was removed from my account and a new one was hired through the transfer, they are doing setup Without me, they are using my thirst points, without me, I left the account unused to see, and it's still the same thing, every day they set up and configure the car without me
Link to a pilot that was removed from headquarters without me and sold without me: https://igpmanager.com/app/d=driver&id=14273571
https://igpmanager.com/app/d=driver&id=14234908
I believe this profile is accessing my account, two pilot transactions were made between these accounts https://igpmanager.com/app/d=profile&manager=1895657
José Trujillo medal 6083 Community Manager 162 days ago
Hey Felipe,
Could you change your login details please? It seems that either your mail or password are unsafe.
Felipe Gomes medal 5281 162 days ago
ANDI've done this several times and the same problem repeats itself, the email is mine and it still continues
Okay, I changed the password
Ovih Sapiens medal 5304 SUPPORT AGENT 162 days ago
Hello Felipe,
Could you tell me when was the last time "someone" got a driver from your academy? According to the data I see, it was months ago.
Felipe Gomes medal 5281 162 days ago
No I don't remember my friend, these last pilots were actually a few months old, one more was removed after being trained, and they put one of the transfers in place, this wasn't the first time I waited a little longer to make sure it wasn't a game error or punishment, but I don't think it is.
Ovih Sapiens medal 5304 SUPPORT AGENT 162 days ago
Hello Felipe,
To be honest, I don't think anyone is logging into your account if you have changed your password. Give it some time and it probably won't happen again.
Felipe Gomes medal 5281 162 days ago
MI changed my password and email, if that doesn't help, I'll have the account deleted.
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