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Forums > Global Forums (English) > Help & Support

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XP tokenbough but not credited

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dany spinola medal 5335
1 year 9 days ago
In spite of sending proof up to now no coins have been credited nor have I received any reply
This is pending since <may
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José Trujillo medal 4962 Community Manager
1 year 9 days ago
Hey Dany,

Did you contact support? Which way was used?
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Ovih Sapiens medal 5003 SUPPORT AGENT
1 year 8 days ago
Hello Dany,

I replied to your ticket a month ago. You need to attach the receipt in order to verify the purchase. I'm still waiting for your answer.
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dany spinola medal 5335
1 year 8 days ago
I have sent below details to you already 
the purchase details 
Date 14/04/2024


MV6K0W6MDS
DOCUMENT NO.
174788212709

How do I send you the official Apple receipt
Don’t see a option here to attach
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