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Forums > Global Forums (English) > Help & Support

Solved
Connection Problem

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Brim Stone medal 5872
147 days ago
Apa yang Anda ingin lakukan?
Hello bro ?? Every time I want to take part in a live race (9pm Indonesian time) ? My connection is always interrupted (so I can rarely live race) ⚠️ Even though I have checked all my wifi networks are fine ? youtube , ig, tiktok, etc smoothly ? can anyone help me ? thx

Apa yang sebaliknya terjadi?
Can't always take part in live races ?

Apa masalah terjadi saat menggunakan wi-fi, data seluler, atau keduanya?
Both

Apakah bug muncul di app, PC, atau keduanya?
App

Apa model perangkat Anda?
Infinix Note 11 Pro

Apa sistem operasinya?
Android

Operasi sistemnya versi berapa?
Android 11 XOS

Bisakah bug diperbanyak?
No

Komentar tambahan
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José Trujillo medal 6083 Community Manager
147 days ago
Hey Brim,

Our servers are located in Germany, the reason for the lag is mainly the high latency between your region and our servers. There’s nothing we can do from our end about it.
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