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Forums > Global Forums (English) > Help & Support

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Purchase is not reflected.

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Rimea Wilbur Wright medal 5498
87 days ago
I made an in-app purchase for 180 tokens on my iphone, but it is not reflected. Can you do something about this? 
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José Trujillo medal 6083 Community Manager
87 days ago
Hey Rimea,

I apolgise for any inconvenience caused by this issue. 

Please create a ticket with the Support Team where they will be happy to assist you further. Ensure to attach the purchase receipt(s) as this will allow the Support Team to confirm your purchase and rectify the issue. 

Thank you. 
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