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Race day change plz

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medal 5394
8 days ago
Could i have the final upcoming race changed to Wed 30th NZ thanks, the time itself is correct it's just on the wrong date. 

I find the issue here is changing the time back to 11:30pm because i can't change the day the race is on due to it only impacting the next season. Prior to DLS change it was 11:30pm Mon-Wed-Fri, but auto changes with DLS to 12:30am Tues-Wed-Thurs, the system does it itself. Basically it works one way but not the other.

Cheers. 
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medal 4990 Super Mod
7 days ago
Hello,

Sorry for any inconvenience this issue has caused. 
I have flagged this thread to the Support Team so they can make the necessary adjustments. 

Thank you. 

EDIT: I have found in another league, changing the host account's timezone (so that the league doesn't race close to midnight), then making the change, can prevent the issue from occuring. After you make the race time change, you can change the account's timezone back to normal.


PS: This is my 2500th forum post. ⭐
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medal 5394
7 days ago

Connor
Hello,

Sorry for any inconvenience this issue has caused. 
I have flagged this thread to the Support Team so they can make the necessary adjustments. 

Thank you. 

EDIT: I have found in another league, changing the host account's timezone (so that the league doesn't race close to midnight), then making the change, can prevent the issue from occuring. After you make the race time change, you can change the account's timezone back to normal.


PS: This is my 2500th forum post. ⭐


Well I'm glad i lead you to your 2500th post. 

Yeah once it's done automatically by the system it will alter the day but you can't change it back manually because of the way the system locks the host out of doing it where it has bumped from Monday to Tuesday by automatically adjusting for DLS, if i make the time change back to 11:30pm it will run it on the Tuesday. If it was a selector like +/- 30mins increments than when you go minus 1 hour past the midnight mark it changed the race days to match then there wouldn't be an issue. 

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medal 5225 SUPPORT AGENT
7 days ago
Hello Chris,

I've made the changes according to Connor's indications (congratulations on 2500 posts!). Can you confirm that everything is correct now?
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medal 5394
6 days ago
Ovih
Hello Chris,

I've made the changes according to Connor's indications (congratulations on 2500 posts!). Can you confirm that everything is correct now?



nah it still on the 31st, it should be on the 30th. the time is correct though. misunderstanding there Ovih, i had made the changes for next season already done, the final race at Singapore for this current season is on the wrong day. It should be today (tonight), the 30th.  
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medal 5007 Community Manager
6 days ago
Hey Chris,

Should be fixed now.
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medal 5394
6 days ago

José
Hey Chris,

Should be fixed now.



Thanks team. Just fyi.. In schedule it states that Race start and duration changes apply to the race(s) after the next to allow for adjusting strategies etc. So when i changed the time prior to Singapore it should by rights have ignored Singapore and started the next season at the new time where the days would have been back to normal. Instead it changed it for Singapore as well. 
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medal 5000 Super Mod
5 days ago
I think the "race after next" statement might be a little misleading. From experience I believe it only holds true if you race every day. In leagues where the next race is greater than 24 hours after the changes are made they will affect the next race in the calendar.
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medal 5394
5 days ago

Kevin
I think the "race after next" statement might be a little misleading. From experience I believe it only holds true if you race every day. In leagues where the next race is greater than 24 hours after the changes are made they will affect the next race in the calendar.


Then it ideally should state something else to what it does. 

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