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Help please!

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medal 5784
21 days ago
Greeting! Sorry if I'm in the wrong place, but I'd like some help. How is it possible that I finished in 4th-5th place and have the same number of points as yesterday, and the drivers also have the same number? 😮 I followed the rubber rules, I can't view my results, and it is NOT written that I am disqualified.
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medal 5002
21 days ago
Eddie
Greeting! Sorry if I'm in the wrong place, but I'd like some help. How is it possible that I finished in 4th-5th place and have the same number of points as yesterday, and the drivers also have the same number? 😮 I followed the rubber rules, I can't view my results, and it is NOT written that I am disqualified.



The scoring in the Pro tier for China on your League is screwed up.  2nd also got 0 pts instead of 18 and there were a few others with scoring errors as well. You need to raise it in the Bugs section
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medal 5480
20 days ago
Greeting! Unfortunately, this actually happened in my league, yesterday Eddie did not get a point, and unfortunately his 2nd place result in the pros cannot be opened either. How can this be corrected? Because, for example, Eddie lost points for promotion to Elite.
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medal 5000
20 days ago
Williams
Greeting! Unfortunately, this actually happened in my league, yesterday Eddie did not get a point, and unfortunately his 2nd place result in the pros cannot be opened either. How can this be corrected? Because, for example, Eddie lost points for promotion to Elite.


Check the rest of the China race in Pro there are at least 4 other managers in same situation.  You need to fill out the form that comes up when you open a new thread in bug section so that the Devs have the right info to investigate
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medal 5480
20 days ago
This problem affects two teams at Profik. Whoever scored a point. Where can I find this form?
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medal 5000
20 days ago
Williams
This problem affects two teams at Profik. Whoever scored a point. Where can I find this form?


It’s automatically there when you start a new thread in the bugs section. Eddie would had to ignore it to make his first post, but the form has questions that are important to identify what is causing the issue

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medal 5480
19 days ago
Another league member also reported, who also did not receive the points. He finished in 2nd and 6th place. Will there honestly be a solution to the problem?
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medal 5784
19 days ago
????
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medal 5000 Super Mod
19 days ago
I've escalated this to the Devs / Support Team.
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medal 5304 SUPPORT AGENT
18 days ago
Hello Eddie.

My apologies for what happened in the Pro tier of your league. 
The results have been corrected and are now correct.
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medal 5784
18 days ago
Thank you very much for your help! :)
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