Unresolved

Players unable to connect to server during race

What did you try to do?
I tried to log in through my computer, I managed to log in before the race but I had connection problems and couldn't log in anymore (first attempt through Opera). I then tried through my cell phone and had the same problem, the last screen before the game doesn't load completely (both with Wi-Fi and 4G). I tried one last time through Google Chrome on the PC and I also couldn't log in to the race. Other players reported the same difficulty

What happened instead?
The game loads the download screen normally but does not complete the connection to the server, it stays at around 30%.

Did the problem happen while using wi-fi, mobile data, or both?
Both

Did the bug happen in the app, on PC, or both?
Both

What is the model of your device?
Galaxy A03s

What is the operating system?
Android

What is the version number of the operating system?
13

What operating system is your PC?
Windows 10

Which browser did you experience the problem in?
Opera and Chrome

Can the bug be reproduced?
Yes, this has happened before and other players in the league have also had the same type of problem in this same race.

Additional comments:
League ID - 696743
Race - Belgium
Other league players add more information about the issue

I had the exact same problem with the same race. Kicked out of the race server with bad connection. Could not get back in.

I was able to start the race. I then lost connection and repeatedly tried to get back in. I turned on and off my device multiple times and still was unable to connect to the race. After a few minutes, I was able to join after 24 laps had past and damage to my race because I was unable to mess with my push levels and severely hurt my fuel consumption. I was then kicked out with 15 laps to go again. I am hoping for a re-race to be able to run a proper race.