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Forums > Global Forums (English) > Help & Support

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Account image change

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Carmine Viceconte medal 5425
67 days ago
Hi, I can't change my account image, i've tried both web app and smartphone. I can see the new image after uploading and saving it but it doesn't seem to actually change. Also after reopening the app the old image is shown.
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José Trujillo medal 5677 Community Manager
67 days ago
Hey Carmine,

I tried myself from your account and it did work. That’s why you’ve an empty image.

Could you share the file you’re trying to upload?
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Carmine Viceconte medal 5425
67 days ago
I've managed to edit it now, but thanks for the help anyway
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