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Forums > Global Forums (English) > Help & Support

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not receive item afterpurchase

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Hans Seno medal 5298
64 days ago
Hi team iGP Manager,

I have reported this using a ticket and email but there has been no response for 24 hours, I have purchased a driver but I have not received the item for my purchase, this has been going on for more than 1 day. Please help me with this problem.
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José Trujillo medal 5677 Community Manager
64 days ago
Hey Hans,

Thanks for your report. It’s weekend and support team deserves a rest, they’ll solve your problem as soon as possible.

Thank you for your understanding!
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Hans Seno medal 5298
64 days ago
Thank you manager for response 
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