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Lost account randomly

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medal 5010
27 days ago
What did you try to do?
I tried to login after coming back from vacation and it acted like I didn't have an account. I then tried to recover my password using my email and it says that the email can't be found. Which is odd I have used this same account and have all of the information presaved on my computer.

What happened instead?
It told me I don't have an email associated with that account. But its the same account I have used for years.

Did the problem happen while using wi-fi, mobile data, or both?
Both

Did the bug happen in the app, on PC, or both?
Both

What is the model of your device?
Moto G Power

What is the operating system?
Android

What is the version number of the operating system?
14

What operating system is your PC?
windows 11

Which browser did you experience the problem in?
chrome

Can the bug be reproduced?
Yes I can't login

Additional comments:
My secondary account works just fine but my main account doesn't 
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medal 5677 Community Manager
27 days ago
Hey Matthew,

Your account was flagged by our system as farming. The reasons found were it was racing alone in Elite tier against a multi account belonging to you.
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medal 6126
27 days ago

José
Hey Matthew,

Your account was flagged by our system as farming. The reasons found were it was racing alone in Elite tier against a multi account belonging to you.


I don’t know if it helps or matters, Matthew was my first league host in igp, great host, always puts the league first, no bad intentions whatsoever. So I reckon he was running like that to keep the league alive
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medal 5010
26 days ago
not true there were 3 accounts in elite. My main, I did have the second account and there was a third team. I had 2 accounts to help keep the league alive so it wasn't just 2 accounts in the elite series to have some competition. I already had plenty of resources so there is no reason to farm. That was my main account that I have spent awhile to develop as a top team through the highs and lows in the league 
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