Solved

Need support with ticket req

Hi José and admin team,

I submitted a support ticket a few days ago but I have not heard back in a while. Amid the updates your team is working on, this should be a quick request but I would greatly appreciate if you could please look into my ticket ASAP because it is urgent and I need your support.

Please see below ticket reference:

#EXC-209869

Thank you

To be honest, I know you waited a long time, but maybe it might be responded after the release date Feb 5th? Just saying

Hello Jose,
I have not received any message from your team and nothing seems to be resolved. Please can you send the resolution to my account again?

Got it, thanks José