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Need support with ticket req

Hi José and admin team,

I submitted a support ticket a few days ago but I have not heard back in a while. Amid the updates your team is working on, this should be a quick request but I would greatly appreciate if you could please look into my ticket ASAP because it is urgent and I need your support.

Please see below ticket reference:

#EXC-209869

Thank you

To be honest, I know you waited a long time, but maybe it might be responded after the release date Feb 5th? Just saying

Hey Rohan,

Your ticket was answered 3 days ago.

Hello Jose,
I have not received any message from your team and nothing seems to be resolved. Please can you send the resolution to my account again?

Hey again,

It’s easier than that, just check your support inbox.

Help tab > Help and Support > Contact Us

Got it, thanks José