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Forums > Global Forums (English) > Help & Support

Solved
Double XP not given after league race

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Simone Ruberti medal 5590
17 days ago
Cosa hai provato a fare?
After the league race i received only 250xp instead of 500xp (i bought 20 races double xp)

Cosa è successo invece?
The game give me only 250xp

Il problema si è verificato durante l'utilizzo di dati Wi-Fi, mobili o entrambi?
Both

Il problema si è verificato nell'App, sul PC o in entrambi?
PC

Quale sistema operativo ha il tuo PC?
Windows

In quale browser hai riscontrato il problema?
Chrome

Può essere riprodotto il bug?
I will check next league race tomorrow

Commenti addizionali:
Also, i don't have any double xp race left. I remember that i had 2 double xp races left, so one today and i didn't see the last double xp race left for tomorrow.
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Ovih Sapiens medal 5073 SUPPORT AGENT
17 days ago
Hello Simone,

Your account doesn't have any double XP activated, so you can't get it  for that reason.
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Simone Ruberti medal 5590
17 days ago
Hello Ovih,
i had 2 other double XP left, i m sure. i think after the update it was cancelled!!!
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Ovih Sapiens medal 5073 SUPPORT AGENT
17 days ago
Hello Simone,

I don't think it was because of the update. Maybe you got confused, but there were no more x2 EXP left on your account.
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Simone Ruberti medal 5590
17 days ago
Now i bought other 20 double XP races....i will check tomorrow.
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