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Web browser doesn't respond

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5059 Community Manager
121 days ago
Hey Charles,

Please hard refresh and clear cache.

Google Chrome:
Clear Cache:
Click the three-dot menu in the top right.
Go to More tools > Clear browsing data.
Choose a time range (e.g., "Last 24 hours" or "All time").
Check Cached images and files.
Click Clear data.
Hard Refresh:
Press Ctrl + F5 (Windows) or Cmd + Shift + R (Mac).

Mozilla Firefox:
Clear Cache:
Click the three-line menu in the top right.
Go to Settings > Privacy & Security.
Under Cookies and Site Data, click Clear Data.
Check Cached Web Content and click Clear.
Hard Refresh:
Press Ctrl + Shift + R (Windows) or Cmd + Shift + R (Mac).

Microsoft Edge:
Clear Cache:
Click the three-dot menu in the top right.
Go to Settings > Privacy, Search, and Services.
Under Clear browsing data, click Choose what to clear.
Select Cached images and files and click Clear now.
Hard Refresh:
Press Ctrl + F5 (Windows) or Cmd + Shift + R (Mac).

Safari:
Clear Cache:
Go to Safari in the top menu bar and select Preferences.
Click the Advanced tab.
Check the box for Show Develop menu in menu bar.
From the Develop menu in the top menu bar, select Empty Caches.
Hard Refresh:
Press Cmd + Option + R (Mac).
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