Pietro Federstaller medal 5012 4 days ago
What did you try to do?
I try change livery of my car, I set all colors and type of colors, but when i click on "Upload changes" - nothing happened. I clear cache too, it not help.
What happened instead?
Nothing. Tokens stay, old design stay too.
Did the problem happen while using wi-fi, mobile data, or both?
Wi-fi
Did the bug happen in the app, on PC, or both?
PC
What operating system is your PC?
Windows 10 Home
Which browser did you experience the problem in?
Chrome
Can the bug be reproduced?
idk, maybe
Additional comments:
José Trujillo medal 5500 Community Manager 4 days ago
Hey Pietro,
What’s the app version you’re using and device specs?
Pietro Federstaller medal 5012 4 days ago
Oh, hello! :)
I play from browser, I not use any app.
Notebook have specs:
Intel(R) Celeron(R) CPU 1007U @ 1.50GHz 1.50 GHz
RAM: 4,00 GB (used: 3,80 GB)
Windows are 64bit
Resolution max. 1366x768
José Trujillo medal 5500 Community Manager 4 days ago
Hey again,
What browser are you using?
Gordon Murray medal 4991 2 days ago
I have the exact same issue. Google Chrome, livery editor, upload changes but nothing happens. When I do this in the downloaded game version it works.
José Trujillo medal 5500 Community Manager 2 days ago
Hey managers,
Please hard refresh and clear cache.
Google Chrome:
Clear Cache:
Click the three-dot menu in the top right.
Go to More tools > Clear browsing data.
Choose a time range (e.g., "Last 24 hours" or "All time").
Check Cached images and files.
Click Clear data.
Hard Refresh:
Press Ctrl + F5 (Windows) or Cmd + Shift + R (Mac).
Mozilla Firefox:
Clear Cache:
Click the three-line menu in the top right.
Go to Settings > Privacy & Security.
Under Cookies and Site Data, click Clear Data.
Check Cached Web Content and click Clear.
Hard Refresh:
Press Ctrl + Shift + R (Windows) or Cmd + Shift + R (Mac).
Microsoft Edge:
Clear Cache:
Click the three-dot menu in the top right.
Go to Settings > Privacy, Search, and Services.
Under Clear browsing data, click Choose what to clear.
Select Cached images and files and click Clear now.
Hard Refresh:
Press Ctrl + F5 (Windows) or Cmd + Shift + R (Mac).
Safari:
Clear Cache:
Go to Safari in the top menu bar and select Preferences.
Click the Advanced tab.
Check the box for Show Develop menu in menu bar.
From the Develop menu in the top menu bar, select Empty Caches.
Hard Refresh:
Press Cmd + Option + R (Mac).
Pietro Federstaller medal 5012 5 hours ago
Hi!
I clear cache and make a hard refresh and... it is embarrassing to say this... it doesn't work.
I stay on old colors, but anyway, I thank you for help.
Colors aren't important, car and manager make results, not colors.
¨
Have a nice day!
Pietro
José Trujillo medal 5500 Community Manager 4 hours ago
Hey Pietro,
Could you please screen record your issue?