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Forums > Global Forums (English) > Help & Support

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Driver aging due to account being stuck in sprint races

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Kirigaya Ookami medal 5082
31 days ago
What did you try to do?
My account was stuck in Sprint Races between the 18th and 19th of February

What happened instead?
My driver Charlotte Webber aged 3 years due to the bug, she was 24 before the bug.

Driver ID: https://igpmanager.com/app/d=driver&id=14872135

Did the problem happen while using wi-fi, mobile data, or both?
Both

Did the bug happen in the app, on PC, or both?
App

What is the model of your device?
Oppo Reno 2z / Vivo V21 5G

What is the operating system?
Android

What is the version number of the operating system?
Android 10 / Android 13

Can the bug be reproduced?
I believe so

Additional comments:
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José Trujillo medal 5207 Community Manager
31 days ago
Hey Kirigaya,

Thanks for reaching out for us. This should be fixed now. Very much appreciated your patience and understanding!
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