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Transfer bid error

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medal 5489
5 days ago
¿Qué has intentado hacer?
I was trying to get a new TD from the transfer market

¿Qué es lo que ocurrió?
When I selected the TD to do the offer, the game automatically made me spend 19 tokens ( when it should've been only 1 ) and didn't gave me the TD nor the refunded tokens

¿El problema ocurrió mientras usaba wi-fi, datos móviles o ambos?
Wi-fi

¿El error se produjo en la app, en PC o en ambos?
App

¿Cuál es el modelo de su dispositivo?
Samsung A042M

¿Qué sistema operativo posee?
Android

¿Cuál es el número de versión del sistema operativo?
14

¿Se puede reproducir el error?
I'm not sure, and I didn't try to replicate it because of the amount of tokens that were taken in the transaction explained above

Comentarios adicionales:
 
I've taken a screenshot from the transfer bid bug where it shows up the 19 tokens spent
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medal 5084 Super Mod
5 days ago (Last edited by Kevin Bissell 5 days ago)
Sorry to hear you had a problem, I will escalate this to the Devs.
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medal 5489
5 days ago
Thanks Kevin, if you need I can upload the screenshot from the transfer market as I mentioned above
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medal 5413 Community Manager
5 days ago
Hey Christian,

I’ve refunded the tokens. Are you able to replicate the issue? That would be useful for us.
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medal 5489
5 days ago
Hello José, I found something odd now, after I finished the race in the league "Compañeros del Metal" the number of tokens I have now is 38 and before the beginning of the race were 54, does it have something to do with the refund of the tokens or is it a bug and it doesn't display the number correctly? Also if I remember correctly yesterday before I tried to make the transfer I had 73 tokens so I'm not sure if the problem is solved. Thanks in advance!
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medal 5413 Community Manager
5 days ago
Hey Christian,

I have logged in from your account and it appears correctly, could you please refresh?
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medal 5489
5 days ago
José I just logged in and everything looks perfect, thank you very much for your time and patience, I'll try to get a new TD and see if the bug replicates now
Hope you have a good day and week!!!
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medal 5413 Community Manager
5 days ago
Have a wonderful week! 🫶
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