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Forums > Global Forums (English) > Help & Support

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Ageing whilst inactive

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Ford Network Automotive medal 5000
361 days ago Translate
Hello,

Back in February, I took an hiatus on iGP to focus on work. However, it seems like my inactive account has been used in the one off sprint races. This meant my driver aged nearly a full decade. Is it possible for iGP to revert my driver's age back to before my hiatus? I am returning now and i've spent way too much tokens for them to only be raceable for another 80 races.
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Connor Cooper Super Mod medal 5590
361 days ago
Hello,

I apologise for any inconvenience this issue. 

I have flagged this thread to the Support Team's attention to see if they can revert the driver's age.
Please could you attach a link to the affected driver(s) so that the Support Team know which ages need changing. 

Thank you. 
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Ford Network Automotive medal 5000
360 days ago
Hello,

Here is the link to the affected driver: https://igpmanager.com/app/d=driver&id=14656120
The hiatus started on the 19th Feb 2025, when I left a league.

Thank you so much!
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Ovih Sapiens SUPPORT AGENT medal 5000
358 days ago
Hello,

I apologise for any inconvenience this issue. 
It has been fixed.
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