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Problems to run online

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medal 5015
5 days ago
Hello guys I come here, ask for help from the technicians of the game, because today in no account of mine I managed to run online, enter the page but during the race is appearing connection problems, but I am not having this problem, my internet is ok, I tested here all ok. I play online through the game site these days all ok, but today without chance, (I saw in the Portuguese forum that a manager reported that the game was happening, please check for the attention).
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medal 5130 Community Manager
5 days ago
Hey Ralf,

We've been reviewing the situation and there's no issue we could detect. We've tried with VPNs from locations all around the world and everything loads fine.

Could you try to spectate the races from your phone with mobile data and check?
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medal 5015
4 days ago
Mr Trujillo I entered the rapid race and the same problem he enters the race and as soon as he leaves he is having a lobb problem. And connection failure, please if you want to use this account you can make a test can use please use, today I could not play at all, I know that you are doing the best but the problem is still interne.
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medal 5130 Community Manager
4 days ago
Hey Ralf,

Could you please try again please? Thanks a lot for your help.
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medal 5015
4 days ago
Trujillo, both by the notbook and mobile app still the problem, I enter the online race as soon as the start is out and before completing the 1 return the same problem, (I even did a test in another game to see if it was going to crash too and rode normal) the game was great and today it changed completely, when it will load the track go to 29% and then enter the track but until the start is all over again, of the game.
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medal 5015
2 days ago
Hello guys, I want to thank you back to normal thank you very much Trujillo and team.
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medal 5130 Community Manager
2 days ago
Thanks a lot for your feedback!
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