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An open letter

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medal 5000
4 days ago
Hi Jack, first of all please understamd I'm not here judging your work or trying to discredit it. 

I completely understand the need of making money after all the work and resources that have been put on the plate and the direction of making the game more managerial. 

As a long time manager and organizer I believe you're making a big mistake with leagues management. 

Sometimes I think you don't know or you don't care about the community you're on top of.
- For months basically everyone told you that 10% research is a complete bullshit and here we are again with it. 
- Players who played the most in the past 2 years now are completely cut off from the competition as it will take months for them to upgrade their facilities to their levels. 
These are just a couple of examples but I can tell other 10 at least.

The point is you're asking the community to pay for things that made the identity of leagues for over a decade. You're asking hosts to pay for things that they have always managed aside by themself without giving a valid free alternative. 

For me you should step back with all the league thing. 

Please don't tell me that you're doing it for the "big event" you're planning in 2026 as me and others have managed such big events with less than 1% of the resource and access to the game you have and everyone having all the program beforehand found the way to fix their leagues schedule and partecipate. 

Last thing you said that leagues were too fragmented before but who ever complained about it? Who told you that no one is happy to run with 5/6 people at their own terms instead of running with 30 others at your terms? I really don't get it. 

I hope you understand I wrote this for the well being of this community that it feels betrayed and not listened to. I hope you'll be open to think about it or at least open to discuss it.
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medal 5170 CEO & CTO
4 days ago (Last edited by Jack Basford 4 days ago)
Lo
- For months basically everyone told you that 10% research is a complete bullshit and here we are again with it.

You’re right to call this out. This wasn’t intentional. It’s something I want to revert as soon as possible. That said, the old behaviour doesn’t map cleanly onto the new system, so it does need a rethink rather than a blind rollback. I’m genuinely open to input here: do we simply restore the previous model, or adjust the formula to better fit how research now works?

Lo
- Players who played the most in the past 2 years now are completely cut off from the competition as it will take months for them to upgrade their facilities to their levels.

If you’re referring to managers above level 30, I agree this is a real issue. I’m open to offering those players a one-time reset back to level 30 on request. That’s the only compromise that’s fair to both sides, as some players have already started upgrading under the new system. With how levels work now, a reset to 30 won’t carry the same long-term penalty it once would.

Lo
Please don't tell me that you're doing it for the "big event" you're planning in 2026

It’s not a single “big event”, rather a regular cadence of events tied to the calendar, working with brands and partners. I appreciate that right now this probably sounds vague, especially when you want fast answers. All I can say is that it will make more sense once it starts rolling out. My immediate priority is stabilising this release before anything else.

Lo
Last thing you said that leagues were too fragmented before but who ever complained about it? Who told you that no one is happy to run with 5/6 people at their own terms instead of running with 30 others at your terms? I really don't get it.

I understand why this feels unnecessary from the outside. What I can tell you is that we reached a point where doing nothing was no longer an option. I can’t go into every internal detail, but this change took us from certain death to a future worth building. We had to come up with a new model that breathed life back into the whole community, and I am convinced this is it, even if many are not right now. I can see the data on the back end, and everything is coming to life again.

Look around: Motorsport Manager, dead. F1 Manager, discontinued. The only one thriving is F1 Clash which gives "drinks bottles" power ups for packs of "cards". They also do a seasonal reset where they completely wipe everything you've got... which surprisingly works for them. This is the reality of the landscape we have to operate in. Being a browser game 50 people love to play doesn't cut it anymore. These are not the days of BATracer being a sustainable business.

To summarise my thinking, instead of going full "drinks bottle", we monetised the service itself and reduced reliance on progression walls and cosmetic pressure. We've been able to offload stuff like changing team colours and logos so they're free now. This gives iGP a stable future without turning it into a slot machine. It also ensures you're not ignored anymore, because every bit of value we deliver now is about making sure you feel the service is worth it. We can finally prioritise all the features people demand that never used to produce any revenue now, like offline leagues, more customisation etc. Focusing on that stuff actually used to *hurt* our bottom line and accelerate the decline. I don't think people understand, it was making the situation worse, every time we listened to your requests for more customisation. Now, we both win by implementing them and grow faster.

Lo
I hope you understand I wrote this for the well being of this community that it feels betrayed and not listened to. I hope you'll be open to think about it or at least open to discuss it.

I do understand, and I am listening, even while trying to keep development moving at the same time. What I’ve said above is as clear as I can be. I didn't wake up one day thinking "how shall I anger the community this week"? More like "how can I ensure we have a community this time next year? and in 5 years?".

We’ve been going over a decade, and these changes ensure we can keep pushing the genre forward at a time when no other competitors are entering the space. We really have an opportunity to do something big this year, and this is only the foundation. Now the focus shifts to building on it and delivering the value you expect, and we will.
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medal 5212
4 days ago

Jack
Lo
- For months basically everyone told you that 10% research is a complete bullshit and here we are again with it.

You’re right to call this out. This wasn’t intentional. It’s something I want to revert as soon as possible. That said, the old behaviour doesn’t map cleanly onto the new system, so it does need a rethink rather than a blind rollback. I’m genuinely open to input here: do we simply restore the previous model, or adjust the formula to better fit how research now works?

Lo
- Players who played the most in the past 2 years now are completely cut off from the competition as it will take months for them to upgrade their facilities to their levels.

If you’re referring to managers above level 30, I agree this is a real issue. I’m open to offering those players a one-time reset back to level 30 on request. That’s the only compromise that’s fair to both sides, as some players have already started upgrading under the new system. With how levels work now, a reset to 30 won’t carry the same long-term penalty it once would.

Lo
Please don't tell me that you're doing it for the "big event" you're planning in 2026

It’s not a single “big event”, rather a regular cadence of events tied to the calendar, working with brands and partners. I appreciate that right now this probably sounds vague, especially when you want fast answers. All I can say is that it will make more sense once it starts rolling out. My immediate priority is stabilising this release before anything else.

Lo
Last thing you said that leagues were too fragmented before but who ever complained about it? Who told you that no one is happy to run with 5/6 people at their own terms instead of running with 30 others at your terms? I really don't get it.

I understand why this feels unnecessary from the outside. What I can tell you is that we reached a point where doing nothing was no longer an option. I can’t go into every internal detail, but this change took us from certain death to a future worth building. We had to come up with a new model that breathed life back into the whole community, and I am convinced this is it, even if many are not right now. I can see the data on the back end, and everything is coming to life again.

Look around: Motorsport Manager, dead. F1 Manager, discontinued. The only one thriving is F1 Clash which gives "drinks bottles" power ups for packs of "cards". They also do a seasonal reset where they completely wipe everything you've got... which surprisingly works for them. This is the reality of the landscape we have to operate in. Being a browser game 50 people love to play doesn't cut it anymore. These are not the days of BATracer being a sustainable business.

To summarise my thinking, instead of going full "drinks bottle", we monetised the service itself and reduced reliance on progression walls and cosmetic pressure. We've been able to offload stuff like changing team colours and logos so they're free now. This gives iGP a stable future without turning it into a slot machine. It also ensures you're not ignored anymore, because every bit of value we deliver now is about making sure you feel the service is worth it. We can finally prioritise all the features people demand that never used to produce any revenue now, like offline leagues, more customisation etc. Focusing on that stuff actually used to *hurt* our bottom line and accelerate the decline. I don't think people understand, it was making the situation worse, every time we listened to your requests for more customisation. Now, we both win by implementing them and grow faster.

Lo
I hope you understand I wrote this for the well being of this community that it feels betrayed and not listened to. I hope you'll be open to think about it or at least open to discuss it.

I do understand, and I am listening, even while trying to keep development moving at the same time. What I’ve said above is as clear as I can be. I didn't wake up one day thinking "how shall I anger the community this week"? More like "how can I ensure we have a community this time next year? and in 5 years?".

We’ve been going over a decade, and these changes ensure we can keep pushing the genre forward at a time when no other competitors are entering the space. We really have an opportunity to do something big this year, and this is only the foundation. Now the focus shifts to building on it and delivering the value you expect, and we will.



Hey Jack, regarding research as I suggested in another post (maybe it makes sense to create a post where all issues are added in the main message to better keep track of them?) the research could be dependent on your HQ level instead of manager like previous versions. The more DPs your HQ produces, the less effective your research should be.


Of course it would need some tweaking. People who have a level 40 HQ and less research power should still have an edge over people with less DP production but more research power.
md-quotelink
medal 5000
4 days ago (Last edited by Lo Renzo 4 days ago)

Jack

I do understand, and I am listening, even while trying to keep development moving at the same time. What I’ve said above is as clear as I can be. I didn't wake up one day thinking "how shall I anger the community this week"? More like "how can I ensure we have a community this time next year? and in 5 years?".

We’ve been going over a decade, and these changes ensure we can keep pushing the genre forward at a time when no other competitors are entering the space. We really have an opportunity to do something big this year, and this is only the foundation. Now the focus shifts to building on it and delivering the value you expect, and we will.


I totally undestand your POV and what you're trying to achieve. I'm not here saying: "hey man I want to play this game for free, I don't give bullishit to anything apart from what suits me the most".


I'm trying to give voice to a serious problematic that might force 80% of the community at least to give up playing soon.  

I'd like you not to forget from where this community came from and how much effort had put throughtout these years of playing bulding a reputation because of their management and formats. Doing what you're doing totally erase the identity of those communities.

I give you a clear exampe of what it could be:



Hosts can manage for free:


  • Race lenght

  • Speed

  • Days of racing

  • Refuelling/NO refuelling



Keep everything else against payment.

A monthly free schedule:


  • 2 season of 15 races (7/7)

  • 1 season of 16 races (4 days a week, free of choise)

  • 1 season of 20 races (5 days a week, free of choise)



The niche who still want to have a very particular formats can against payment. 

These are only examples of course but I think they aren't too far from what it might suits most of the players and it goes in both directions (your and the community). Think about it before it's too late.



md-quotelink
medal 5361
3 days ago
I don't know. Honestly the league stuff doesn't seem too terrible yet. Although I haven't seen it in full practice. The boosters aren't terribly expensive. And it looks like you can get boosters via the daily donut. As well as league members being able to get them via daily donut and gift them to the league. 

I think my biggest issue is the gameplay. It's not great with w2w. 
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medal 5024
2 days ago
This update is utterly pathetic.   Computer nerds can’t do your job.   So many bugs in our leagues first race.   This update feels like the raving….brake checking.

I was considering buying tokens to keep the league going but no danger I’m doing that now.   You just lost a long term user and I predict you’ll lose many more.

If you want to money grab.   At least get the product right.   
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