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Forums > Global Forums (English) > Bugs

Solved
Races are not running

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This thread is closed because it is solved.
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Ian Mason medal 5421
3 days ago
What did you try to do?
Since the new season started yesterday round 1 and round 2 races have not ran

What happened instead?
Nothing it goes to next round.

Did the problem happen while using wi-fi, mobile data, or both?
Both

Did the bug happen in the app, on PC, or both?
Both

What is the model of your device?
does not matter

What is the operating system?
Android

What is the version number of the operating system?
Does not matter

What operating system is your PC?
Does not matter

Which browser did you experience the problem in?
All

Can the bug be reproduced?
Dunno

Additional comments:
https://igpmanager.com/app/p=league&id=7332
Practices runs although the wing and ride heights are way different to last season. When it comes time to qualify nothing happens and goes to next round,
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Jack Basford medal 5131 CEO & CTO
3 days ago
This should be fixed from the next race. Thanks for reporting it.
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Ian Mason medal 5421
2 days ago
Just FYI I know you had plenty of reports on this but our race tonight which is suppose to start in 4 mins will not run again no qualifying and it gone straight to the next race
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Jack Basford medal 5131 CEO & CTO
2 days ago (Last edited by Jack Basford 2 days ago)
Ian
Just FYI I know you had plenty of reports on this but our race tonight which is suppose to start in 4 mins will not run again no qualifying and it gone straight to the next race

I'm here now, let me take a look at this one. I was looking into these issues and I have discovered races in the service where teams appear to have "no car" and this might be breaking them.

I don't think I can go to sleep until I've gotten to the bottom of this tonight. This has to be fixed ASAP.

EDIT: Got your race running, it looks like I just needed to pull the latest fixes for parsing races.
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Sir Ed medal 5610
2 days ago
Happening to are league and just happened on a Sprint race. A lot of people starting to get very frustrated.
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