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Race not run

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medal 5921
1 day ago
What did you try to do?
Race

What happened instead?
Nothing skipped to next race

Did the problem happen while using wi-fi, mobile data, or both?
Both

Did the bug happen in the app, on PC, or both?
App

What is the model of your device?
Iphone 11 pro

What is the operating system?
iOS

What is the version number of the operating system?
26.2

Can the bug be reproduced?
Dont know

Additional comments:
For the second night in a row our race hasnt run, it evens says we on are on round 3 of 7 but we haven't raced this season, i have used tokens for set ups what a joke this game has become

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medal 4724
1 day ago
Same problem here. 
Same league as Sabi but I use Android and pc but have same on both units
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medal 5212
1 day ago
Same story here
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medal 5131 CEO & CTO
1 day ago
Looking into this currently.

I've identified two separate issues that I'm working on:

1) Leagues who migrated from the old to the new system have not had their league history properly ported across, this is causing simulators to not recognise enough active players in the league and skipping the races.
2) Simulator servers got overloaded tonight because of a race condition for cache files on disk. I'm implementing redundancy and proper locking on these now, so this should not happen again.

Some races may end up having to be skipped tonight. Thanks again for your patience, I know this isn't the level of service everyone expects, and it's not the level we aim to deliver. We're making good progress on stabilising everything and the physics update tonight was a major step in the right direction.
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medal 5610
1 day ago
Same in are league. Two days of races not being run. 
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medal 5770
1 day ago Translate
Same problem in our league. So sad.
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medal 5131 CEO & CTO
1 day ago
This looks like it should be fixed tomorrow. Again, my sincere apologies for this. I'm running the entire service alone at the moment and it's been really tricky to get on top of all the issues with the new update. Hopefully you can enjoy the improvements to the races tomorrow. Thank you again for your patience and understanding.
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medal 4724
23 hours ago
Thank you Jack, we hope for the best :-)
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medal 5921
14 hours ago
What about the tokens we have used on set ups 
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medal 5846
14 hours ago Translate
Tengo un carrera abierto en profesional, debió terminar hace una hora y mi liga se a quedado pillada, en élite no ha funcionado el drs y tuvimos muchos dnf de jugadores a que estaban jugando mientras entraban en pitlane
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medal 4724
13 hours ago

Sabi
What about the tokens we have used on set ups 



Good pont Sabi

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medal 5375
13 hours ago Translate
We did the same thing in yesterday's Brazilian race and today's Abu Dhabi race!
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medal 5716
11 hours ago Translate
this evening , we had the third consecutive race cancelled... we had run regularely till the end, but for the game, races didn't finish,so no points received, everything to rebuild paying, drivers and crew cannot be trained...  we received 3 tokens as refund....
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medal 5131 CEO & CTO
11 hours ago
https://igpmanager.com/forum-thread_1/63782

Please follow this thread for an update on the situation with races.
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medal 5653
11 hours ago
Race not loading tonight, this is the first problem our league ( peaceful spirits) has had since the update. It’s a shame as it was our last race before Xmas. 
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medal 5131 CEO & CTO
10 hours ago
Matthew
Race not loading tonight, this is the first problem our league ( peaceful spirits) has had since the update. It’s a shame as it was our last race before Xmas. 

Hi Matthew, yours is literally the *only* race in the entire service with issues right now. I'm investigating. Apologies for any inconvenience. I caught it early with the detection scripts I've built in the last 2 days and took it out of circulation in the meantime.
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medal 5653
10 hours ago
Thanks jack
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medal 5452
9 hours ago (Last edited by David Parker 9 hours ago)
Moved topic. Ignore. 
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