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Forums > Global Forums (English) > Bugs

Unresolved
3D player

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Stephen Bunch medal 5259
25 days ago (Last edited by Stephen Bunch 25 days ago) Translate
What did you try to do?
Tried to play 3D

What happened instead?
Window saying corrupt files and mismatching editor

Did the problem happen while using wi-fi, mobile data, or both?
Wi-fi

Did the bug happen in the app, on PC, or both?
PC

What operating system is your PC?
Windows 11

Which browser did you experience the problem in?
Chrome

Can the bug be reproduced?
No

Additional comments:
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Stephen Bunch medal 5259
14 days ago
Bump
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VIP Jack Basford medal 5118 CEO & CTO
14 days ago
Hi Stephen, you're saying this is in the browser? If it's the windows standalone, have you tried uninstalling and reinstalling the app?
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Stephen Bunch medal 5259
2 days ago

Jack
Hi Stephen, you're saying this is in the browser? If it's the windows standalone, have you tried uninstalling and reinstalling the app?



Hi Jack, yes through browser.


How do I get the app on windows? 

I even try through Google Play Games but it's  so laggy.

I am a technophobe and abit clueless with this kind of thing 
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