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Forums > Global Forums (English) > Bugs

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Race Strategy

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Rob Lee medal 5643
29 days ago Translate
What did you try to do?
Create a race strategy.

What happened instead?
Unable to access the settings

Did the problem happen while using wi-fi, mobile data, or both?
Wi-fi

Did the bug happen in the app, on PC, or both?
PC

What operating system is your PC?
Windows 11

Which browser did you experience the problem in?
Google Chrome and Firefox

Can the bug be reproduced?
YES

Additional comments:
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Giuliano Maietta medal 5168
29 days ago Translate
Even in the App. 
iPhone, IOS 26.

I hope they fix it soon.
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Duke Fleed medal 5497
29 days ago Translate
Hi, delete the cache. You can do the strategy using the race menu..
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Jorge Pell medal 5217
29 days ago Translate
I delete the cache and the problem persists.
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Carlos García medal 5595
28 days ago Translate
Try this, logout then clear cache... It worked for me
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Gio Scribi medal 5454
28 days ago
same here , on pc after clearing cache , the problem persists .
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Rob Lee medal 5643
28 days ago
Signed out of IGP. Closed the page. Deleted cache. Opened IGP. Signed in. Still not able to access race strategy.
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Frank Thomas medal 5038 Moderator
27 days ago
I've asked in team Discord about this and received an answer that external plugins could be the culprit and thus should be turned off.
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VIP Jack Basford medal 5161 CEO & CTO
26 days ago
I am unable to reproduce this issue, even logging in on your accounts.

Are you using an older version of Chrome or Firefox? maybe there is something it's struggling to render that newer versions are okay with.
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VIP Jack Basford medal 5161 CEO & CTO
26 days ago
Toto
Are you using the IGP extension by any chance? 
Since it hasn't been updated yet, I noticed the same issue; once I removed it, everything worked fine.

Oh, this is surprisingly common for users to report issues who are using that. It should be the first thing to disable.

We cannot ensure the stability of third party plugins, and they can break the game UI.
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Rob Lee medal 5643
26 days ago
The issue is no longer there when using Firefox. I have not altered any settings.
Firefox for the win.
Thank you for the help.
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Ҝ丨爪 Jㄖ几Ꮆ ㄩ几 medal 5413
26 days ago
Having this issue on App. Samsung s25. 
Says daily race limit reached. I did not race at all today 
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Mclovin Mcdrew medal 5388
26 days ago (Last edited by Mclovin Mcdrew 26 days ago)
Haveing the same problem not raced today cant set my car up samsung a55 useing the app cleared the cache uninstalled deleted cache on phone re installed same issue running third this season aswell :( 
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