
Fernando Rápido medal 5429 3 days ago (Last edited by
Fernando Rápido 3 days ago)
TranslateWhat did you try to do?
Finish our race in this league: https://igpmanager.com/app/p=league&id=877851
What happened instead?
The race is stucked for two hours, even though it should have finished.
Did the problem happen while using wi-fi, mobile data, or both?
Both
Did the bug happen in the app, on PC, or both?
Both
What is the model of your device?
N/A
What is the operating system?
N/A
What is the version number of the operating system?
N/A
What operating system is your PC?
N/A
Which browser did you experience the problem in?
N/A
Can the bug be reproduced?
N/A
Additional comments:
If it is possible fix it, thank you

Ūšøp BØŠŚÉẞ medal 5356 3 days ago
What did you try to do?
I tried to join a live league race
What happened instead?
I kept getting stuck on the loading screen and when I did join (20mins after the race started) I was the only person in server and the race was still in lap 1. Now I am stuck cause the race is still live after an hour and 30 of it starting
Did the problem happen while using wi-fi, mobile data, or both?
Wi-fi
Did the bug happen in the app, on PC, or both?
App
What is the model of your device?
iPad 9th generation
What is the operating system?
iOS
What is the version number of the operating system?
26.2.1
Can the bug be reproduced?
I don know
Additional comments:

Marco Ifosz medal 5482 3 days ago
Same problem. Race is still going after 3 hours.

Peter Selsby medal 5092 3 days ago
I usually access iGP on mobile, tablet and desktop but recently I have been signed out on both mobile and tablet. Desktop access remains for the time being.
Part of the problem, I suspect, is that because iGP has auto login/doesn't login you out I cannot honestly remember what my login credentials are. It might me email sign in, it might be Google Play or FB. All I know whatever I try simply creates a new manager.
Please could you assist in accessing my account once more on mobile and tablet? I have my manager ID but unsure whether I should post publicly ....
Any help appreciated.
VIP
Moose Staffa medal 5549 3 days ago
3 races today and haven't been able to get past the 1st lap

Nicholas Webber medal 5303 3 days ago
What did you try to do?
Race come out restart but the same
What happened instead?
Same connection issues
Did the problem happen while using wi-fi, mobile data, or both?
Wi-fi
Did the bug happen in the app, on PC, or both?
App
What is the model of your device?
iPhone 14 Pro max
What is the operating system?
iOS
What is the version number of the operating system?
26.3
Can the bug be reproduced?
Connection issues for whole league
Additional comments:
Unplayable connection for all teams. Rerun required

Nicholas Webber medal 5303 3 days ago
Due to connection issues as per bug report we need a rerun of tonight’s race please Jack

Alex Zapesochnyi medal 5409 3 days ago
TranslateAlarm! Alarm! Alarm! League id 110332

Pedro Garrido medal 5043 3 days ago
TranslateHello, we're seeing a server connection issue in the Netherlands today that we haven't had since the start of the season. I'm just letting you know so you can fix it for the next update.

Frank Thomas medal 5056 Moderator 3 days ago
If it's the same account as on desktop and it's email you can see which one you used in settings (Profile pic top right > Settings (Cogwheel) > Account). Else it's probably best sending an account recovery request email to support@igpgames.com
VIP
Jack Basford medal 5195
CEO & CTO 3 days ago
I've merged all threads on this matter. It has been under investigation for a while and the races were skipped with 20 Tokens sent to everyone impacted.

Барри ван Хекс medal 5443 1 day ago
TranslateЛига RAMO im Y Ledyaev CAH4E3. id 877017.
Гонка началась час назад. Зайти в гонку никто не смог и она продолжается до сих пор.
VIP
Jack Basford medal 5195
CEO & CTO 7 hours ago
All instances of this have been resolved with Tokens sent to managers.