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Solved
Cannot enter live race

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This thread is closed because it is solved.
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medal 5374
9 days ago Translate
What did you try to do?
Enter live race of my league

What happened instead?
Both on mobile app and PC it is not possible to access live race. It appears the button to enter the race, but when clicking on it it shows a menu of races you can enter, all greyed out saying you're currently in a race.

Did the problem happen while using wi-fi, mobile data, or both?
Both

Did the bug happen in the app, on PC, or both?
Both

What is the model of your device?
iPhone 12

What is the operating system?
iOS

What is the version number of the operating system?
iOS26.3

What operating system is your PC?
Win11

Which browser did you experience the problem in?
Chrome

Can the bug be reproduced?
Yes

Additional comments:
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medal 5131
9 days ago Translate
League 881657, race 11.
I'm in the same league as well. Race seems still ongoing so we cannot set up car for today.
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medal 5374
7 days ago
Dear Team.
Issu still not fixed here.
The Brazil race is still there like it's still ongoing.
We could not setup car for following race. And currently we cannot setup car for next race either.
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medal 5131
7 days ago Translate
Dear Support,
All league is still unable to setup the car and play normally. The Brazil race is still blocking everything.
Could anyone have a look at this?
Thank you.

League 881657, race 11.
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medal 5164 CEO & CTO
6 days ago
The setup blocking should be fixed now. The races that didn't run have also been dealt with.
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medal 5374
6 days ago (Last edited by Fazum Tamigello 6 days ago)
Thank you very much Jack.
I'll check it after the current race.

Today's race is over. I still see the Brazil race blocking everything.
Not possible to fix the car or do the setup for next race.
I'll check again tomorrow and add an update here.

New update: Brazil race not blocking league anymore.
Issue fixed, setup for today's race is available.
Thank you for your help!
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