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Locked out of strategy setup

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This thread is closed because it is solved.
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medal 5747
58 days ago Translate
What did you try to do?
set strategy for next race

What happened instead?
options greyed out, "you have reached your daily race limit" message

Did the problem happen while using wi-fi, mobile data, or both?
Wi-fi

Did the bug happen in the app, on PC, or both?
PC

What operating system is your PC?
w10

Which browser did you experience the problem in?
Firefox

Can the bug be reproduced?
It's stuck so yes

Additional comments:
I only race in one league once a day. I can set height/wing etc bit not adjust fuel or stints. While I have your attention, is there any update on when the esc bug will be fixed?
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medal 6349
57 days ago
Same for me, can't set a strategy as it's all greyed out.
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medal 5410
57 days ago (Last edited by Bas van Delft 57 days ago)
I redownloaded the game, but still no access.

Edit: It works now, but today’s race was cancelled as a result.
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medal 6521
57 days ago Translate
Encore un bug. Changement d'heure et pas possible de faire la stratégie de course aujourd'hui. Cette nouvelle application est merdique ou pas assez étudié avant mise en place. Au boulot les gars
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Moderator medal 5289
57 days ago
I've forwarded this yesterday before going to sleep, however there was also a general service interuption issue with the servers, which took up what little Sunday evening time was left.
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medal 6320
57 days ago (Last edited by Tamás Jánvári 57 days ago) Translate
In our league, the same problem is happening to all users. Due to the time change, there is no 24-hour clock and it does not allow me to make any settings for the race. 
League ID: 880480

The race was held without anyone having anything set. Please cancel or replay the race. 
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medal 5565
57 days ago
Happening in my league as well. Nobody can’t set their strategy.
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medal 6340
57 days ago Translate

Frank
I've forwarded this yesterday before going to sleep, however there was also a general service interuption issue with the servers, which took up what little Sunday evening time was left.



Und gestern hat es auch irgendwo auf der Erde geschneit, deswegen funktioniert es nicht 
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medal 6174
57 days ago
Same for me too
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medal 6070
57 days ago
Hi same issue for Liga Fantasma League ID 142253.Thank-You. 
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medal 6209
57 days ago
I can't set the strategy either
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medal 5979
57 days ago
Same for my league unable to play need rerun and a fix please Jack 
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medal 6093
57 days ago
Same issue for me. 
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medal 5519
57 days ago Translate
Same for me, can't set a strategy as it's all greyed out.
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CEO & CTO medal 5547
57 days ago
This should be fixed now.

Were any of you in the races which got skipped yesterday? Or were your race times changed to account for DST?

If there's a consistent pattern on either of those points it's the likely cause.
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medal 6070
57 days ago

Jack
This should be fixed now.

Were any of you in the races which got skipped yesterday? Or were your race times changed to account for DST?

If there's a consistent pattern on either of those points it's the likely cause.



Hi Jack, yes issue is fixed for my league. For your info I changed our leagues race time prior to our race last night to account for DST. Our race ran as normal last night, wasn't skipped. Hope this helps. 
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medal 6093
57 days ago
Hi Jack, our league ran normally last night and today we could setup but could not choose our strategy. Would there be any chance we could re run our race? Thanks
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medal 5979
57 days ago
Same for my league unable to play need rerun and a fix please Jack 
Time adjusted last night to keep to uk 7pm
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CEO & CTO medal 5547
57 days ago
I've set both of your races to re-run in the next slot.
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medal 6320
56 days ago Translate

Jack
This should be fixed now.

Were any of you in the races which got skipped yesterday? Or were your race times changed to account for DST?

If there's a consistent pattern on either of those points it's the likely cause.


Of course, the race time was modified and there was no 24 hours between the two races, so it did not allow any adjustments. Please run the race again. 

 
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