
Marco Pellegrini medal 5552 10 days ago (Last edited by
Marco Pellegrini 10 days ago)
TranslateChampionship 132349 – Spain F1 Elite, 20/03/26 - 20:00 Australia no one is able to enter the race.
This situation is unacceptable. It is already the second race that has been cancelled, and for a paid service, it is not acceptable to lack proper customer support.
Championships are paid for, and therefore it is only right to receive a service that meets expectations.
Campionato 132349 – Spagna F1 Elite, 20/03/26 - 20:00 Australia nessuno riesce ad accedere alla gara.
Una situazione del genere è inaccettabile. È già la seconda gara che salta e, a fronte di un servizio a pagamento, non è ammissibile non avere un’assistenza clienti adeguata.
I campionati si pagano e, di conseguenza, è doveroso ricevere un servizio all’altezza.
VIP
Jack Basford medal 5181
CEO & CTO 10 days ago
It should be the case that you received 20 Tokens each time this occurred to compensate for the interruption.
I agree that it is not acceptable. It's an unusual case. It wasn't picking up new races for some reason. The cause is being investigated but it was a completely silent issue in terms of the services were all stable and running.

Marco Pellegrini medal 5552 9 days ago
Translate
This is not an issue related to tokens; the main request is to be able to repeat two races, the one in Russia and the one in Australia.
VIP
Jack Basford medal 5181
CEO & CTO 8 days ago
I've set both races to run again. I had to make a new script / method to do this, which was interesting. Thanks to your request I can re-run past races from any league now.

Marco Pellegrini medal 5552 8 days ago
TranslateHey Jack, there’s still an issue.
The races to be replayed were Australia and Russia, and you’ve restored those correctly.
However, if you check the championship calendar, today (March 31) should show Monte Carlo to be set up. Instead, in the settings, Russia is still showing, which should be scheduled for tomorrow, April 1.
Can you fix this issue today?
CiAo Jack, c’è ancora un problema.
Le gare da ripetere erano Australia e Russia, e quelle le hai ripristinate correttamente.
Però, se guardi il calendario del campionato, oggi 31 marzo dovrebbe risultare Montecarlo da impostare. Invece, nelle impostazioni compare ancora la Russia, che dovrebbe essere prevista per domani, 1 aprile.
Riesci a sistemare questo problema già oggi?

Sergio Sabalete Nuñez medal 5340 8 days ago
TranslateTenemos un problema que nos e si es más grave aún. Lno podemos configurar la carrera de Mónaco que es hoy, pero si podemos configurar la carrera de rusia que será en dos días. Alguna solucion