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Forums > Global Forums (English) > Bugs

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Problem on the start

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Gianluca Fiorillo medal 5646
7 hours ago Translate
Cosa hai provato a fare?
Enter in the race in Mexico today but

Cosa è successo invece?
Problem server bug, the race finished fast

Il problema si è verificato durante l'utilizzo di Wi-Fi, dati mobili o entrambi?
Wi-fi

Il problema si è verificato nell'App, sul PC o entrambi?
App

Qual è il modello del tuo dispositivo?
Motorola G05

Qual è il sistema operativo?
Android

Qual è il numero di versione del sistema operativo?
Android 15

Può essere riprodotto il bug?
Your server have bug freeze problems

Commenti addizionali:
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Jack Basford medal 5216 CEO & CTO
7 hours ago
I'm aware of the situation and working on it right now. If you need the race to be re-run, that can be done. If it posted results twice, I might be able to recover the old results. If there's anything else you would like, let me know. I'm here to help.
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Nigel Davies medal 5594
6 hours ago
Re-run please jack
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Jack Basford medal 5216 CEO & CTO
6 hours ago

Nigel
Re-run please jack

Done
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Fogar de Breogán medal 5676
6 hours ago Translate
nos está pasando lo mismo en nuestra carrera de Abu Dhabi, en la salida los coches se detuvieron todos en el mismo punto y dio fallo de conexión, al salir y volver a entrar a la carrera el coche aparecía fuera de pista aparcado, ya no permite entrar de nuevo a la carrera, por favor pasa la carrera para mañana.
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Jack Basford medal 5216 CEO & CTO
6 hours ago
Fogar
nos está pasando lo mismo en nuestra carrera de Abu Dhabi, en la salida los coches se detuvieron todos en el mismo punto y dio fallo de conexión, al salir y volver a entrar a la carrera el coche aparecía fuera de pista aparcado, ya no permite entrar de nuevo a la carrera, por favor pasa la carrera para mañana.

I think this might be a separate issue. We do have a genuine bug on Abu Dhabi in particular at the moment that's recurring every day, on two to five races per day. I was aiming to quietly roll out fixes for this by tonight but I've now been side tracked by repairing the server situation.
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Tony Cook medal 5428
6 hours ago
Our race won’t start 
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Jack Basford medal 5216 CEO & CTO
5 hours ago
Tony
Our race won’t start 

Sorry Tony, yours looks like one of the broken races today. You've been sent twenty tokens and so has everybody else in the league.
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