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Forums > Global Forums (English) > Bugs

Solved
Could not enter live race

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Kevin Orthey medal 5268
1 day ago Translate
Was hast du versucht zu tun?
Enter our Abu Dhabi live race tonight

Was ist stattdessen passiert?
No player of our league could enter until 30 minutes after the scheduled start. Start of the simulation was delayed as well.

Passierte das Problem, während du WLAN, Mobile Daten oder beides genutzt hast?
Wi-fi

Ist dieser Fehler in der App, auf dem PC oder auf beiden Plattformen aufgetreten?
App

Welches Gerät?
Galaxy Tab 10FE

Welches Betriebssystem?
Android

Auf welcher Version ist dein Betriebssystem?
Idk

Kann der Fehler wiederholt werden?
No

Zusätzlicher Kommentar:
Please remove the results of the race from our league, as we were not able to play it properly.
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VIP Jack Basford CEO & CTO medal 5271
1 day ago
I apologise for this. The server didn't start the races and got into a loop where I had to intervene manually, which I was only able to do about 20 minutes after the start. It took about 10 minutes to diagnose the issue and that's why it was a total of 30 minutes late. I've set the race to be re-run.

There are also updates coming in the next few days so I want to reassure you that I do expect things to improve. When I launch those updates, I'm going to increase the server capacity dramatically from where it is currently so you should see significant improvements to the service stability and race starts in the week ahead.
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