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Forums > Global Forums (English) > Bugs

Solved
Missing sponsormoney

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This thread is closed because it is solved.
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Bo Christiansen medal 5082
6 days ago Translate
What did you try to do?
Tried two times after quickraces where i finish within target, and did not get my sponsorpayment.

What happened instead?
Im missing that money

Did the problem happen while using wi-fi, mobile data, or both?
Both

Did the bug happen in the app, on PC, or both?
App

What is the model of your device?
Iphone 17e

What is the operating system?
iOS

What is the version number of the operating system?
Ios 26.4.2

Can the bug be reproduced?
Yes

Additional comments:
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Arthur Karaulov medal 5935
6 days ago Translate
 Not only is there no sponsorship money, they stop paying out after a few sprint races. Where did my rating go and how is this even possible? 
My goal for the race was to finish 4th or higher, I finished 2nd, reputation "-315"
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VIP Jack Basford CEO & CTO medal 5366
6 days ago

Arthur
 Not only is there no sponsorship money, they stop paying out after a few sprint races. Where did my rating go and how is this even possible? 
My goal for the race was to finish 4th or higher, I finished 2nd, reputation "-315"

I think the rank display is actually a glitch caused by the start of the new season and the reset of Reputation, which happens fortnightly. I noticed it on my own account after I did a sprint around midnight. There will be a fix to stop this happening in future season resets.


I am investigating the sponsorship money problem now also.
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VIP Moose Staffa medal 6010
3 days ago
Same issue here. I'm due at least 10 sponsorship payments today, rapidly running out of money 😭
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VIP Jack Basford CEO & CTO medal 5366
2 days ago

Moose
Same issue here. I'm due at least 10 sponsorship payments today, rapidly running out of money 😭

You only get 10 per day IIRC, and you are racing a lot in sprints so I think you're over the limit.
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VIP Moose Staffa medal 6010
2 days ago
Same issue here. I'm due at least 10 sponsorship payments today, rapidly running out of money 😭
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