Race re-start after finish

Javier Fernández Jr
6 hours ago Translate

¿Qué has intentado hacer?
When finish race, was blocked and re-start again.

¿Qué es lo que ocurrió?
Please, could be restored the result of first race of my league today or that is imposible?

¿El problema ocurrió mientras usaba wi-fi, datos móviles o ambos?
Wi-fi

¿El error se produjo en la app, en PC o en ambos?
PC

¿Qué sistema operativo posee su PC?
no way

¿En qué navegador ha experimentado el problema?
no way

¿Se puede reproducir el error?
no way

Comentarios adicionales:

I have the same problem (0)

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Vasvo Lao
6 hours ago Translate

Today we played on the Japan circuit as normal but at the end of the race the game started again without much of the community being aware of it, so we ask:
1. If possible, adjust the championship classification with the results of the first race.
2. If the game cannot recover this data, repeat the race next Monday, postponing the rest of the pending calendar by one day and subtracting the points that appear in the classification belonging to the second race.

Thanks in advance.

F1 iGP Asphalt Legends

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VIP Jack Basford

CEO & CTO
5 hours ago (Last edited by Jack Basford 5 hours ago)

The result currently posted is from the completed rerun after the simulator recovered. I’m sorry for the disruption, but I cannot restore the original result because no result exists for that attempt on the server(s).

The race failed before completion, according to the logs, and it never reached the race-end properly.

I can set the race to be re-run if you like. I will also launch an investigation into this incident to try prevent it happening in future.

EDIT: I've been trying to debug this for a little while and I have found some pretty useful information and hints as to why this crash happened and why your race restarted. I am implementing an attempted fix right away.

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Javier Fernández Jr
4 hours ago Translate

Jack

The result currently posted is from the completed rerun after the simulator recovered. I’m sorry for the disruption, but I cannot restore the original result because no result exists for that attempt on the server(s).

The race failed before completion, according to the logs, and it never reached the race-end properly.

I can set the race to be re-run if you like. I will also launch an investigation into this incident to try prevent it happening in future.

EDIT: I've been trying to debug this for a little while and I have found some pretty useful information and hints as to why this crash happened and why your race restarted. I am implementing an attempted fix right away.

Ok Jack, so the best solution posible is:

Repeat the race next Monday, postponing the rest of the pending calendar by one day and subtracting the points that appear in the classification belonging to the second race.

Thanks and Regards