ios-personmd-notifications md-help-circle

Profile

  • Guest
    medal 0
  • Posts: 21
  • Post Likes: 3765

Notifications

  • No Unread Notifications

Solved
suspended accounts

angle-double-left ios-arrow-back 1 ios-arrow-forward angle-double-right
medal 6030
1 day ago Translate
Hi Jack, I noticed that I can no longer log into any of my 6 accounts... I've been playing for 10 years and they are accounts that I took and brought up to level 38-39. I think this is quite ridiculous to suspend all the accounts... how do I contact support with which profile do I contact them if they have all been suspended? I kindly ask you if possible to activate the accounts suspended by this device... and at least indicate the three accounts I would like to keep active... I repeat, there are sacrifices and tokens, staff pilots and years and years of data... I don't see what problem these accounts could cause if I am regularly online and I play... without farming or anything else? I hope you can solve my problem... I await news thanks
Tell me if I should give you the email addresses of the accounts I want to keep active... even though it would be better to have them all reactivated... and then I'll decide which ones to close... I'm just wondering what the point of this is? What's the problem with managers running multiple accounts? Maybe you should rely on managers like us who have been playing for years and listen to the advice we give you... I trust you... thanks and sorry for the inconvenience, but I hope you'll reactivate them for me. There have been years and years of sacrifices.
md-quotelink
medal 5013
1 day ago Translate

AUDI
Hi Jack, I noticed that I can no longer log into any of my 6 accounts... I've been playing for 10 years and they are accounts that I took and brought up to level 38-39. I think this is quite ridiculous to suspend all the accounts... how do I contact support with which profile do I contact them if they have all been suspended? I kindly ask you if possible to activate the accounts suspended by this device... and at least indicate the three accounts I would like to keep active... I repeat, there are sacrifices and tokens, staff pilots and years and years of data... I don't see what problem these accounts could cause if I am regularly online and I play... without farming or anything else? I hope you can solve my problem... I await news thanks
Tell me if I should give you the email addresses of the accounts I want to keep active... even though it would be better to have them all reactivated... and then I'll decide which ones to close... I'm just wondering what the point of this is? What's the problem with managers running multiple accounts? Maybe you should rely on managers like us who have been playing for years and listen to the advice we give you... I trust you... thanks and sorry for the inconvenience, but I hope you'll reactivate them for me. There have been years and years of sacrifices.



Exacto!!!!
md-quotelink
CEO & CTO medal 5414
1 day ago
The "suspended" message was too harsh and not correct for a first indication, and especially without being able to choose, I agree.

It's been reversed for now and will be revised with some sensible improvements before being implemented again.

That said, it did surface a lot of people I had no idea were gaming the system with multiple accounts. There are more than I realised.
md-quotelink
medal 6340
21 hours ago Translate
Why, when you create your user account, doesn't it ask for a real email address and doesn't it ask you to confirm your registration by sending an email to your email address?

Who knows, maybe IGP Manager intentionally created the main problem, because if they forced users to enter a real email address, they would have hundreds of thousands fewer users than they currently have.

What do you think?
md-quotelink
angle-double-left ios-arrow-back 1 ios-arrow-forward angle-double-right

You must be logged in to post a reply.