Beddaill Speed94 medal 6843 15 days ago
TranslateWhat did you try to do?
Pressed translate button on the league message
What happened instead?
It didn’t work
Did the problem happen while using wi-fi, mobile data, or both?
Both
Did the bug happen in the app, on PC, or both?
App
What is the model of your device?
iPhone SE
What is the operating system?
iOS
What is the version number of the operating system?
26.6
Can the bug be reproduced?
Yes
Additional comments:
Jack Basford medal 5176 
CEO & CTO 10 days ago
Try again now and let me know if it's fixed.
Jack Basford medal 5176 CEO & CTO 10 days ago
Can you try clearing cache and then run it again?
Michael Headley medal 6367 10 days ago
Tried all of the above and nothing, worked for a short while yesterday but that’s it
Jack Basford medal 5176 CEO & CTO 10 days ago
Is the "league message" the one in the mail inbox?
Sandy Carr medal 5525 10 days ago
Hello Jack,
I have exactly the same problem too.. have “clear cache” made no difference.., I am running on iOS 26.6 too..please advise. Thank you
Sandy Carr medal 5525 10 days ago
Hello Jack,
I have exactly the same problem too.. have “clear cache” made no difference.it does not work within the league chat or when you message a player directly .,please advise. Thank you
Beddaill Speed94 medal 6843 10 days ago (Last edited by
Beddaill Speed94 9 days ago)
It’s finally fixed
Edit:nvm it only works for a little bit, then it stops working
Sandy Carr medal 5525 9 days ago
No sorry .. not working at all on either message or chat. Have cleared cache multiple times to no avail. Please advise.. as do require function to work, as have multiple languages in league. Thank you.
Jack Basford medal 5176 CEO & CTO 7 days ago
Thanks for sticking with this, especially on iPhone. Translate was calling Google directly from the app, and I suspect iOS was blocking that. It now goes through our servers instead. Force-close the app and try league chat Translate again after the update. If it still fails, tell me which language you were translating from and to.
Draft AHOLIC14 medal 7014 7 days ago (Last edited by
Draft AHOLIC14 7 days ago)
It still doesn’t work when I’m translating from English to Spanish all this time but it just doesn’t seem to work
Sandy Carr medal 5525 6 days ago (Last edited by
Sandy Carr 6 days ago)
Hello Jack,
Update… working on individual messages from them to me ( Russian to English) but not working still on league chat.. push translate button and nothing.
I’m translating Russian into English and vice versa.
Draft AHOLIC14 medal 7014 6 days ago (Last edited by
Draft AHOLIC14 6 days ago)
I think this is pretty much fixed, thanks Jack, really appreciate it
Edit: it is only fixed on one one of the messages, but not the other ones so it’s still seems weird
Jack Basford medal 5176 CEO & CTO 5 days ago
I logged in as some of you and was able to reproduce the issue and think we might finally have a solution.
Try again. It does seem like it's more reliable for me.
Sandy Carr medal 5525 5 days ago
Hello Jack
It did work.. sporadically on both .. have just tried now, and neither are working again😞..
Draft AHOLIC14 medal 7014 5 days ago
I think this is pretty much fixed on all comments now
