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medal 5086
7 years 155 days ago
No qualifying results, viewer wont load either

https://igpmanager.com/app/p=league&id=803

https://igpmanager.com/race/live.php?id=658335
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medal 5086
7 years 155 days ago
scratch that, now loaded after race started, dont know what happened there....
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medal 5003
7 years 155 days ago
This has happened to me on a couple of occasions recently in "Everyone Welcome" league elite tier. The "Go to Race" button comes up with no qualifying times displayed and when I click on the button to go to the race I get a message something along the lines of...
"The race has not yet started. It is due to start at 18:00 retry 5 minutes before the start of the race".
This message is still being displayed a minute before the race starts and I just can't get into the live race viewer. If I keep trying I eventually get in a couple of minutes after the race has actually started.
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medal 6063
7 years 155 days ago
Kevin
This has happened to me on a couple of occasions recently in "Everyone Welcome" league elite tier. The "Go to Race" button comes up with no qualifying times displayed and when I click on the button to go to the race I get a message something along the lines of...
"The race has not yet started. It is due to start at 18:00 retry 5 minutes before the start of the race".
This message is still being displayed a minute before the race starts and I just can't get into the live race viewer. If I keep trying I eventually get in a couple of minutes after the race has actually started.


I had this issue last night. Couldn't join my league's race except 2 minutes before it began.
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medal 5000
7 years 154 days ago
Our league isn't loading up early.

Edit - loaded about a minute before the start of the race.
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medal 5000
7 years 154 days ago (edited 7 years 154 days ago)
The same is happening in all leagues, qualifying has difficulties to run and blocks the viewer because it is not finished. Usually it works at XX:X7 or XX:X8.
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medal 5003
7 years 154 days ago
It's happening right now in Everyone Welcome. It's becoming a pain in the proverbial.
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medal 5000
7 years 154 days ago
this is not a solution, but it could help in some cases.
i think it's good to know there is another way to enter the race besides the 'Go to race' button.
a 'Live' button will appear in the 'league', where the time of the race is shown, and just after the qualy is done.

by my experience, this 'live' button appears 2 or 3 minutes earlier than the 'Go to race'. since i discovered that, i'm not using the 'Go to race' button, i'm almost everytime the first to enter the race and, in case of any issues, i have 2 or 3 minutes more to solve it.
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medal 5073 CEO & CTO
7 years 154 days ago
I've just applied a series of updates which should address this. Qualifying should be complete when go to race appears from now on. Let me know if you have any more issues.
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medal 5003
7 years 154 days ago
Thanks Jack
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medal 5000
7 years 153 days ago
@Jack : Same difficulties for Abu Dhabi, we had to wait xx:57 or xx:58. I'll keep you in touch with the next races.
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medal 5073 CEO & CTO
7 years 153 days ago
What race ID? Did it run after my post?
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medal 5000
7 years 153 days ago
That race : 656319
Other races worked fine.
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