Gary Collyer medal 5006 8 years 15 days ago
No qualifying results, viewer wont load either
https://igpmanager.com/app/p=league&id=803
https://igpmanager.com/race/live.php?id=658335
Gary Collyer medal 5006 8 years 15 days ago
scratch that, now loaded after race started, dont know what happened there....
Kevin Taylor medal 5000 8 years 15 days ago
This has happened to me on a couple of occasions recently in "Everyone Welcome" league elite tier. The "Go to Race" button comes up with no qualifying times displayed and when I click on the button to go to the race I get a message something along the lines of...
"The race has not yet started. It is due to start at 18:00 retry 5 minutes before the start of the race".
This message is still being displayed a minute before the race starts and I just can't get into the live race viewer. If I keep trying I eventually get in a couple of minutes after the race has actually started.
Yunus Unia Blunion medal 5404 8 years 15 days ago
Kevin
This has happened to me on a couple of occasions recently in "Everyone Welcome" league elite tier. The "Go to Race" button comes up with no qualifying times displayed and when I click on the button to go to the race I get a message something along the lines of...
"The race has not yet started. It is due to start at 18:00 retry 5 minutes before the start of the race".
This message is still being displayed a minute before the race starts and I just can't get into the live race viewer. If I keep trying I eventually get in a couple of minutes after the race has actually started.
I had this issue last night. Couldn't join my league's race except 2 minutes before it began.
Nathan Isom medal 5000 8 years 14 days ago
Our league isn't loading up early.
Edit - loaded about a minute before the start of the race.
Joey McLane medal 5000 8 years 14 days ago (edited 8 years 14 days ago)
The same is happening in all leagues, qualifying has difficulties to run and blocks the viewer because it is not finished. Usually it works at XX:X7 or XX:X8.
Kevin Taylor medal 5000 8 years 14 days ago
It's happening right now in Everyone Welcome. It's becoming a pain in the proverbial.
dan ruglio medal 5000 8 years 14 days ago
this is not a solution, but it could help in some cases.
i think it's good to know there is another way to enter the race besides the 'Go to race' button.
a 'Live' button will appear in the 'league', where the time of the race is shown, and just after the qualy is done.
by my experience, this 'live' button appears 2 or 3 minutes earlier than the 'Go to race'. since i discovered that, i'm not using the 'Go to race' button, i'm almost everytime the first to enter the race and, in case of any issues, i have 2 or 3 minutes more to solve it.
Jack Basford medal 5549 CEO & CTO 8 years 14 days ago
I've just applied a series of updates which should address this. Qualifying should be complete when go to race appears from now on. Let me know if you have any more issues.
Joey McLane medal 5000 8 years 13 days ago
@Jack : Same difficulties for Abu Dhabi, we had to wait xx:57 or xx:58. I'll keep you in touch with the next races.
Jack Basford medal 5549 CEO & CTO 8 years 13 days ago
What race ID? Did it run after my post?
Joey McLane medal 5000 8 years 13 days ago
That race : 656319
Other races worked fine.